10AM - 7PM
228 Park Ln, Kirkland
Mobile Phones
“I had such a +ve experience at this store. Kris, Justin and Amanda(I think) are very helpful and made sure all my questions and concerns were addressed with patience. This is the best At&T store around.”
“Marcus and Nick at the Totem Lake store were so awesome and made the phone upgrade process so easy. The reason why I came back to the store in the first place even though I live in Seattle is because of Marcus. His Customer Service is the absolute best and I really hope he gets recognized by Verizon!”
“John made my visit to the T-Mobile store genuinely easy. He greeted me right away, asked a couple quick questions to understand what I actually needed, and then walked me through my options without any pressure.
He explained the differences between plans and device choices in a clear way, helped me make a smart decision, and got everything set up fast.
What stood out most was his patience and attention to detail. He double checked my account, made sure I understood the costs and features before I agreed to anything, and didn’t rush me. I left with my phone working perfectly and feeling confident I chose the right setup.
If you go to this T-Mobile location, ask for John. Professional, knowledgeable, and genuinely helpful.”
“James B was amazing and helped us change phone numbers so my kids had easier numbers and helped us work through how to upgrade a number of lines efficiently! Nice people and great customer service!”