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“We had a great experience at the Totem Lake Mattress Depot. John was very helpful in explaining all of the various manufacturers and models, and how they compare to a lot of the online mattresses that are hard to find in stores to test out. We purchased a twin king adjustable and John helped to maximize what we got in the deal with what deals were available from the manufacturer and the store. We're very happy with the products, service and delivery.”
“Nicholas was amazing and extremely knowledgeable of the various products offered at sleep number. In addition, he was personable and wanted to understand our needs to help us find the best mattress.
There were no pushy sales tactics and instead was someone who genuinely cared about helping us.”
“The employees were super caring and helpful. We went in to try new mattresses because our old Purple was starting to sag. They showed us all the warranty options with the old mattress, and ended up saving us thousands of dollars. Thanks Purple!”
“I worked with a Sales Associate named Dexter. He was energetic, and knowledgeable about the different models. I ended up selecting a bed that was delivered with a broken slat. Dexter promptly scheduled for a furniture tech to go to my home & replace the broken slat. I know I’m in good hands with Dexter & will be returning to purchase from him again.”
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“Quinn was absolutely AMAZING!!! It was my fiancé and I’s first time buying a nice mattress and Quinn knew the answer to every single question I asked, and really made it a smooth and enjoyable process. Please go see her if you are looking for a mattress!!! Mattress Firm has some great deals and we love what we got and it is thanks to Quinn :)”