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“Don't take your auto anywhere else! Totem Lake Auto Care does a great job with my 96 Tacoma and my 19 Tucson. They are busy so don't expect a 30 minute oil change but they know cars and give good value for their services.”
“Very knowledgeable and experienced, and also very friendly and personable. This is the first of many shops that I have tried over the years that I feel complete confidence in their work. They don’t upsell unnecessary repairs or services like so many others do. My 200k miles truck is running like new again.”
“Incredible service from the team at Kirkwood Autoworks. After my car got vandalized, they patiently worked with the insurance company to help me document the damage and get me out the door. Shout-out to Matthew for being so helpful and responsive!
I couldn't recommend them more.”
“Don't waste time elsewhere.
2 yrs later my '06 Yukon @ 260K mi+ is still humming thanks to "Dr" Tony. You wanna do this right, so come to KT.”
“TLC AutoCare has taken care of my vehicles for many years. I was away for a few years and didn’t use them during that time, and in that period my older Ford Escape aged quite a bit and developed major oil leaks and other issues. When I came back to TLC Auto, they treated me with the same honesty, respect, and excellent service I remembered.
They recently completed major repairs on my Escape, including timing cover work, valve cover gaskets, a crankshaft seal, an intake manifold gasket, and a new power steering pump. The work was done carefully and thoroughly, and I feel much safer driving my SUV.
As a single older woman, I really appreciate how clearly Andy explained everything and how respectfully they treat me. They kept the repairs within the budget I gave them, and never pressured me into anything unnecessary. Jon did the actual repair work, and you can tell he takes real pride in doing things right.
They also provided a loaner car, which made the whole process so much easier.
TLC AutoCare is dependable, trustworthy, and truly customer-focused. I’m grateful to have returned to a shop where I feel safe, respected, and confident in the work being done. I highly recommend Andy, Jon, and the entire team at TLC Auto.”
“Cesar Maldonado and his team put my wife’s car back together ahead of schedule even though there was a huge power outage across western Washington he still managed to get the job done and deliver a day early at a great price. Thank you Mr. Maldonado and all your excellent team. We will recommend you to our friends and we will definitely be back but hopefully not because we got in a wreck again. Victor”
“George has retiredI have known George since John Campbell owned it then George took over and bought the station, our family had been going since we moved to Juanita in 1969 after my father built our house in heatherwood”
“Veronica was super helpful on the phone and Jaime was great working on my vehicle. He was super helpful and also a great teacher and helped me understand what he was doing and why some solutions didn’t work, took a little problem solving but he got the car running in a couple hours (he had to even take 2 trips to the store to pick up a weird bit for the Mini and also a battery since mine stopped holding a charge since the starter blew)”
“The most important part of your relationship with a mechanic is trust: trust that the mechanic is not a crook and they will do their best work on your vehicle. You can trust the owner here. He knows the laws that protect you as the consumer, he follows them, and he works with you to meet your goals. And you can expect quality work here! My only complaint is that at the time that my vehicle was here, they seemed to have trouble meeting deadlines. I imagine that varies with the season though.”
“Nicest bunch of folks who take care of you and your car. I would highly recommend this place to anyone. I had a 4 hour service, I was going to find a way to get back home, when one of the guys up front lent me his car for the day. I couldn't be happier with the people and the service”
Transmission Repair
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“Shimika Wilson on Tuesday, December 23, 2025
Never have I ever been to any automotive place where the men are actually gentlemen… It’s refreshing going to a place where the workers actually care. ESPECIALLY Del, he really went above and beyond for me. Really wanted my family to have a great holiday! I’m not sure if this place is Christian based, but it sure felt like it…I couldn’t be anymore happy with my decision on choosing them to work on my car…. THANK YOU SO MUCH DEL… You definitely made this Christmas, “CHRISTMAS” GOD BLESS YOU ALL!”