Transmission Repair in Redmond, WA

“I would highly recommend this shop! I originally had my BMW check engine light diagnosed at another place, where they told me I needed to replace a part and quoted me nearly $2,000.

I decided to get a second opinion here, and they initially quoted me around $900 for parts, labor, and tax—which was already much more cheaper. But what impressed me even more was that when I actually brought my car in, they took the time to properly inspect it and found that I didn’t need the replacement at all. A part was simply stuck, preventing the shutter from opening. They fixed the issue and only charged me $170.

Erika at the front desk was awesome—very responsive, friendly, and professional throughout the entire process.

Based on my experience, this shop is trustworthy, transparent, and genuinely tries to fix the actual problem instead of overcharging or pushing unnecessary repairs. I’m really glad I came here for a second opinion and would absolutely recommend them.”

“Chris’ German is an excellent shop. They performed a major maintenance and fixed an issue with the belt tensioner on my high mileage 997.2. On time and well done!”

“This team is absolutely amazing and completely trustworthy. If you are looking for a crew that will give you the straight scoop-this is the shop for you. That have worked on all of our vehicles for years and I hope they stay in business forever.”

“Honestly, I havent made an appointment yet, but seeing the detailed responses from management to those that had false narratives is making me want to. Ill update when i get my transmission repaired.

Side note: i never understood why people dont post what their expenses were, and for what, so ill be doin that too especially if i have any other serious repairs (i do 80% of the work on my mini sans anything that requires lifting things out of the bay)

Update 1. They have been very responsive, i dropped my car off the day before the appointment, Which was june 16th, And everything went smoothly. I was quoted around 420$ for transmission service on my 2015 mini cooper. I made sure to ask for pictures/videos. They are also letting me keep the car there while im out of state and theyre workin on the car. Phenomenal customer service so far ?

Update 2. I specifically asked for photos and/or videos of the work they were doing. I have received none. Is there shavings in the fluid? Are the gears abnormally worn? I wouldnt know bc theres no photos. They did NOT communicate at all over the course of 6 days, until i had to message Matt about an update. He tells me the engine torque mount needs replaced bc of vibration, okay good catch, but is the mount broken? Or is it just loose? He quoted me 170$ for the replacement. I pick up the car on june 25th. This is VERY FAIR pricing so i can give leeway on less talkin while theyre doin all the workin. Matt ended up sending me the photos after i asked again and clarified he had planned to show me when i got there to pick up.-its not his issue, though ive had service repairs go south when i didnt have consistent updates.

Last update: yall, how this man gonna do transmission repair and my radio is working better?! And they cleaned the front seat mats. Total was 584ish and the mini is running smooth. Absolutely coming back, and i suggest you do too

Bringing my friends MDX, ill keep yal updated”

“Kevin was very generous and specific with his inspection findings and recommendations. He discussed options, pros and cons of various choices, and gave me his honest opinions about the risks/benefits of the options available. Not pushy at all, he wanted me to know and understand, the choices, and choose the best option for my circumstances. .
Kevin impressed me as being extremely knowledgeable and competent, gave me detailed information about the steps he took to do my job with a very high level of perfectionism.
Plus he had a free loaner car for my use while my vehicle was being serviced for several hours. That was a great help, and very uncommon in my experience.
My work was completed on time, for exactly the amount quoted (which was very reasonable, I got 3 bids).
Friendly and polite and very professional service. I am impressed.
Brakes felt GREAT when I used them on the drive home.
I highly recommend KD Automotive!”

“Nice shop. Great customer service, they took me in last minute. They treat both people and cars with respect, and their mechanics know what they’re doing. Not the cheapest, but on par with other shops in the area”

“I’m happy with the service they provided, the techs are knowledgeable, helpful and did a great job fixing my F430, super professional team, would recommend to anyone and I’ll be back. Thanks for fixing my top!”

“Quickest repair ever - took 30 minutes to complete with parts in stock and two service technicians to repair stripped lug nuts. Staff was a bit hard to find initially (busy), and I had to ask for my car’s lug nut key back (staff forgot to give it back), but it happens. No complaints. Owner was friendly.”

“Ahmed was such a wonderful representative. He was genuine with the recommendations and revealed all kinds of car troubles that we neglected! He took care of our car in a very fast manner, we had great experience. Thank you!”