TLC AutoCare is a trustworthy and reliable auto repair shop. Customers describe it as a great experience from beginning to end, with expert and efficient service. The friendly owners and team are known for their transparency, clearly communicating all recommendations, concerns, and estimated costs so there are no surprises. They take good care of both the customer and the car, providing helpful guidance and appreciated maintenance. The shop is noted for being honest and keeping its word on final costs, even going out of its way to honor quoted amounts. This builds strong loyalty. For those who need to leave a vehicle, the offer of a loaner car is very helpful. Many customers, including those who find auto shops intimidating, report feeling they can finally trust a shop and highly recommend TLC AutoCare to others, with some relying on their services for over 20 years.
Andy, Jon, and crew have been servicing our cars since we moved from West Seattle to Kirkland in 2007. Our 2003 Honda Accord runs like it did when we got it off the showroom floor because the fellas do a comprehensive bumper-to-bumper to keep us informed of the not only what's good but what to watch.
August 2026
We started looking for a new mechanic after our dealership suggested a questionable, expensive repair, and we are so glad we found TLC AutoCare. They provide great service, clear explanations, and a level of honesty that is hard to find these days. Our cars have been running smoothly for years thanks to Andy and his team.
July 2026
TLC has been a valued source of auto service & repair for every car our family has owned over the past 30 years. The combination of expertise, honesty, and responsive customer service continues to be unmatched in our experience.