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“Fantastic experience, actually a little too easy, I expected problems would rise up or suddenly something would change, but it didn't. Everything went through smoothly and not a lot out of pocket expenses. I would recommend ShyAnne for anyone looking for a home. Also on a side note I've been with 1st security for a few years now and I have to say I've always been treated good and they're always helpful. Shout out to the personnel at the Ocean Shores branch. They set all this in motion”
“First class service all of the time! This branch is outstanding. Every employee is knowledgeable and a pleasure to work with. Never felt so comfortable in a bank!”
“So welcoming!!My brother and I went to open him a bank account and as you walk in they’re so friendly!! They told us to grab a hot coco and take a seat. We waited maybe 2 minutes and a super nice lady helped us make an account. She was informative and friendly.I’m probably going to be switching banks from Wells Fargo to here. Amazing costumer service!”
“This has been an amazing place to develop a new working relationship. They far exceeds Obee Credit Union. Literally everyone has been a pleasure to work with and flexible for us during challenging times! Jeanie has been notably pleasant and understanding for our local small business!”
“There should be a dress code. Torn jeans and a flannel shirt just don't inspire confidence. I love the services the credit union provides, what a great interest rate.”
9AM - 12:30PM
1201 Marvin Rd NE, Lacey
Banks
“I have been with multiple larger banks over the years and the banking service which I received from Ashley Worth during a critical time of unprecedented circumstances was simply unparalleled. As a growing company we have amassed a diverse portfolio which has attracted a high-level tier of service by the big banks but their bankers’ efficiency and tailored services cannot compete with Timberland. A gracious pat on the back for a job well done to Timberland Bank.”
“I cannot say enough good about this branch. They have now been working with my now adult kids for years. They have helped them build their credit the right way. Micah specifically is ABSOLUTELY amazing in explaining how all the things in life work with credit cards and car payments and on and on. Both kids love going into chat with him and he is always so willing to share all his knowledge!”
“Tiffany the Operations Supervisor is beyond amazing. My husband had cosign on a car loan and we just needed paperwork to show that the other person was making the payments. We tried calling several times and got no where, well that was until Tiffany, and she really went above and beyond to help us. I thank her from the bottom of my heart because I saw that she really tried.”
“I use Oly Fed for my business banking and I couldn't be more impressed. I was very let down by my previous banking experience and decided to check out Oly Fed based on the reviews I saw. I have hands down never had a better experience with a bank (or really almost any other company for that matter!). They use common sense in banking and develop a personal relationship. Their Business Relationship Banker, Aron Dowel, has been a one stop contact for me (and if he can't help, he very quickly gets me to the right people). They have a small business feel, but with all the tools necessary to meet your banking needs. Overtime, they have gotten me set up with a business credit card, business line of credit, ACH payments (for direct deposit when paying employees) and more. I anticipate my business will be banking with Oly Fed for a long time.”
“Liam, Angela and the man working by the front of the store were so helpful and kind! Not overly kind to where it’s over baring but kind to where it felt as if I was speaking to a friend. They walked me through the process and made it so easy! I love this place. Thank you to the staff! Happy 25 years Miss. Angela!”
“Real humans work here -- I'm not stuck with on-line banking only. The indeed have on-line banking & decent app for it. Never had a problem here and the employees treat me like family. CD rates are good too.”
“Kathleen at the Lacey branch in Washington was extremely helpful. I was applying for a loan and needed some extra legwork to finalize a previous financial agreement, so Kathleen stepped up and worked her magic. Made the 2 hr drive worth it. Thennnn had issues finding where to pass on my stellar experience and another employee stepped up and helped with that. All in all a great experience here.”
“Friendly and helpful. I enjoy banking here. The staff is always helpful whether I call or stop in. They are people helping people and my business is better off banking here.”
“Obee Credit Union is great. Excellent service and will take the time to do whatever is needed when asked. I have a Pabst Blue Ribbon Credit Card that looks great, and the approval process was fast and easy. I have had the card for over 3 or 4 years now. The interest rate is better than any other card I have ever obtained anywhere. It sounds like I work for them, but I don't. I am a loyal customer that appreciates good service and an excellent CC rate.We have a home in Florida and Washington.”
“The service and employees here are incredible. Ever since I’ve started banking here, I haven’t had no problems at all. Just don’t overdraft and be smart and there won’t be any. Thank you again for being dope and bringing my quarters and money out to my car. Risking yourself during these times. Especially with how busy it was. Wish I knew her name but ??????”
“Had excellent service here. I made an appointment on Saturday 3/29 with Heather Rice at 11 am for a new checking account. Let me say, she was prompt to the appointment, she was very knowledgeable and got me set up with a Chase checking account. Heather made sure to explain all that Chase has to offer. She was very sweet and to the point. It was my first time at this bank and she made me feel very welcome and understood.
The security guy even greeted me at the door and opened the door for me. He was very pleasant.
I want to say Thank You for the amazing experience and customer service, it's very rare to find these days.
I will be transferring from OCCU to Chase bank for my new checking account. Again, thank you so much for all the help and great customer experience that Chase bank has to offer.
A+++ from a satisfied new customer ?”
10AM - 1:30PM
8303 Martin Way E, Lacey
Banks
“My mother banks here and I do her banking for her. Was never really impressed with this bank until I started dealing with the same teller..Laurie Hoover is exceptional and always makes sure I get the best banking experience. Laurie ALWAYS has a great attitude and acts like she’s excited to see me.One of the few nowadays who seem to actually enjoy their job! Thanks Laurie!”
“Excellent service every time I’ve called or dropped by for almost a decade. This includes online banking issues, when fraudulent checks were cashed and my account had to be closed and new one set up, documents notarized, and any other matters. Thank you!”
“Jerry Holman is the person you need to see if you are interested in a home loan. Jerry brings a wealth of knowledge to the table and knows all the ins and outs about home mortgages. Jerry really took the time to explain all the different lending products Columbia Bank had to offer and I never felt pressured. Jerry was sincere and I truly felt that he was looking out for my best interest. I would highly recommend asking for Jerry if you need financing for your next home or rental property.”
“Carlene at US Bank Lacey was very professional and treated me more like a friend than a costumer. All too often you only hear about what went wrong in a professional relationship but that was not the case with US Bank.”
“This is the best bank I’ve ever been to. Every one of the workers here went above and beyond and I wouldn’t necessarily call my situation easy to deal with either. They assisted me well past the scope of what was required of them and went that extra mile. I want to especially mention J.P. Who is a wonderfully kind worker there and helped with things that weren’t even part of her job! She made sure I was able to contact the right people and even took notes on my behalf while I was on the phone to ensure I had everything I needed. There was also another lady who assisted us greatly when we were confused, I’m sad to say I didn’t get her name as she was really so wonderful in such a stressful time.
I do wanna mention that everyone who helped us though was truly incredible. Customer service here is amazing!! You guys rock and I want you to know I sincerely appreciated you all!”
“Robert provided the best customer service I have had at any place in a long time. Answered every one of my questions patiently. And helped me find the account that best suits me. Thank you again!”
9AM - 1PM
8225 Martin Way E, Lacey
Banks
“I met with David Heerlyn today and he went above and beyond to get me set up with 2 new accounts! He was warm and knowledgeable. I feel my decision to leave Bank of America for Chase was the right one merely based on the high level of service I received. P.S. Bank Teller LaVon was also kind and warm. I’m glad to be banking with Chase.”
10AM - 2PM
601 Sleater Kinney Rd SE, Lacey
Banks
“Sarah was so kind to help us. Out of towners trying to buy a vehicle off of market place. At the wrong bank. Stopped what she was doing and walked us thru it. Very knowledgeable, and patient.”
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“Kynslie Gustin Is a very patient and knowledgeable person! She took all the time I needed to finalize my transaction and also helped me out with the use of your automated services, Kudos to Kynslie!”