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“First time at this location. Greeted by the coolest employee that played along perfectly with our gallows humour. I failed to get their name but it appeared to be two initials. Got in and out quickly with what we needed. Not sure if buying an axe with my fiancé was a wise choice, but I'll just have to be behaved. The gorgeous Amanda assisted us in checking out. So awesome..laughed at my obtuse humour and had applied all coupons without me even having to pull them up. Cool cute bat tattoo too!!”
“I used to have a very low opinion of Home Depot customer service, but today that change because of the extraordinary customer service that I got at the tool rental section. He went above and beyond expectations and was very polite and professional. I also put in a good word for him to his boss. They have everything that we would need for the farm like a log splitter, various ladders, paint, sprayers, etc..”
“I had a great experience at Ace Hardware thanks to Patricia. I came in with a specific issue, and she was immediately knowledgeable about what I needed and knew exactly where to find the right parts. What really stood out was how she took the time to chat with me about other projects I had going on — even reminding me of a few things I had completely forgotten about. She then personally directed me to the items I needed for those projects as well.
It felt less like a quick transaction and more like genuine, helpful service from someone who actually cares. This is exactly the kind of customer experience that keeps me coming back to Ace Hardware. Thank you, Patricia!”
“This has been my normal Home Depot for the past 4 years and I’ve never had a bad experience here. Recently, I ran into a carpet snafu and was quoted a price and needed it adjusted. After calling and talking to the regular corporate phone line they transferred me to the store and I talked with Cynthia. She was helpful but unable to clear up the issue over the phone (truly no problem), so she encouraged me to drop in and talk with Matthew the following day.
The next morning I spoke with Matt and he was such a delightful human. We got everything taken care of and I was on my way in no time.
Their pricing for a carpet installation was far more competitive than 3 other companies I received quotes from.
I’m a big fan of my local Home Depot!”
“Everyone go see Jerry-Jay if you need help with appliances. He goes above and beyond to listen and help you get out the door with what you need.
P.s. if you need an LG product same day don't hold your breathe complain to corporate about not keeping them in store, we had the same issue trying to get both a washer/dryer and now fridge.”
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“We really appreciate Josh of Pape' Machinery! He listened carefully to our needs and our budget and helped us find a good fit. He knows his product line thoroughly and could show us details that mattered.”