4520 Lacey Blvd SE UNIT 30, Lacey WA 98503
“Awesome deals. They are even better when you sign up to get email promotions. Some items aren't the highest quality but prices are very fair. Returns are super easy, just give them the receipt. You can find odd items you wished you had.”
204 Ranger Drive Southeast, Lacey WA 98503
“Have had a few services by them and they have always done a great job. They went out of their way to get my John Deere returned quickly on my last job which was very much appreciated.”
1450 Marvin Rd NE, Lacey WA 98516
“This has been my normal Home Depot for the past 4 years and I’ve never had a bad experience here. Recently, I ran into a carpet snafu and was quoted a price and needed it adjusted. After calling and talking to the regular corporate phone line they transferred me to the store and I talked with Cynthia. She was helpful but unable to clear up the issue over the phone (truly no problem), so she encouraged me to drop in and talk with Matthew the following day. The next morning I spoke with Matt and he was such a delightful human. We got everything taken care of and I was on my way in no time. Their pricing for a carpet installation was far more competitive than 3 other companies I received quotes from. I’m a big fan of my local Home Depot!”
1401 Marvin Road Northeast Suite 201, Lacey WA 98516
“Hawk's Prairie Ace Hardware had exactly what our Plumber wanted, thanks to Patricia for finding it! Definitely can recommend Hawk's Prairie Ace Hardware, and each staff member there was polite, professional, and super helpful. Thank you.”
5610 Corporate Lane SE, Lacey WA 98503
“I specifically shop here because of the staff and stocked items. It's a bright and clean place and parking is never a problem. Thank y'all for your work!”
1450 Marvin Road Northeast, Lacey WA 98516
“I used to have a very low opinion of Home Depot customer service, but today that change because of the extraordinary customer service that I got at the tool rental section. He went above and beyond expectations and was very polite and professional. I also put in a good word for him to his boss. They have everything that we would need for the farm like a log splitter, various ladders, paint, sprayers, etc..”
1450 Marvin Rd NE, Lacey WA 98516
“We've made two trips to Home Depot in the past week to buy the larger arbor vitae's. My decades of experience with Home Depot is that they are inexperienced & short staffed. Not the case with this store! Huge compliments for your friendly, cheerful and VERY helpful staff! On both visits I bought 3 of the larger trees and no way I could get them into the car by myself. On each occasion an employee put them in my car! Wish I would have gotten the first guys name. Today it was George Alfaro who was a great ambassador for Home Depot! My only complaint.... isn't the customer always right?!?! I tried to give them a tip & they steadfastly refused. Shame on Home Depot for not allowing your customer to do something that makes them happy!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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