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“Went in to get a new screen protector and they didn’t have one for my phone but luckily the manager was working with me and helped me order one and got one sent to my house very friendly and took the time to help order a new one.”
“Taylor was super helpful, engaging and respectful of my lack of technological skill. I would definitely recommend buying a phone from this Verizon store. Thank you, Taylor”
“The folks at Whisler Communications are the best. If you’re in the market for a two way communications devices this is the place to go. The staff was not only courteous and professional, they were actually very friendly. We went in at pretty close to closing time, looking for something not readily available, but they took the time to dig around and found exactly what we needed at a price you can’t beat. Never felt rushed. Ended up buying a CB radio as well because they were so nice and helpful. You just find customer service like this anymore.”
“Riley was incredibly helpful—knowledgeable and very understanding about our technical and billing issues. We were so pleasantly surprised because we’d heard that Xfinity’s customer support was awful. Not so with Riley. We were very grateful that he was the person who was helping us.
If you see this…Thanks again Riley!”
“My husband and I worked with Dean today to inquire about our bill he solved our needs and questions promptly got us our desired needs for our phone plan all in less then 20 minutes I am very satisfied with my service today if I need more assistance I’ll be sure to come back!”
“This is the second time we had an issue with our RV Wally. Both times the lady in the office figured it out when dish tech were no help. They are what customer service is all about.”
“Cory and Blair and previous employees have been exceptionally very helpful to us went to another T-Mobile in lacey and the guy was rude and tried to sell us to another carrier”
“We had the best customer service today and I didn't get the name of the young man that helped us. He was young with very dark brown hair. 08/22/26 11:00 am I also wanted to do a shout out to the others that were working, their customer service was awesome great answers to questions with real connection. Great job!”
“Walked in, waited like 2 minutes, got a new phone & new number & out the door in about 1 hour. I had AT&T for like 20 years & last visit just to upgrade took nearly 3 hours. Cam at the Tumwater store is an ace for sure!”
“Came a few weeks ago to ask about cheaper internet. Ended up with a small loyalty discount and switched phone plans. Its waaaaaaay cheaper than ATT and the service is better too.”
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“I switched to T-Mobile because Comcast is trash for phone service. Yesenia was great. She got everything switched over quickly and never made me feel pressured about buying anything.”