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“What a great experience. Although I was unsure about the process, the team here made sure to explain everything and answer all of my questions. Was still a bit unsure, but the level of care taken with my situation was plenty to convince me. I know I made the right choice.”
“Mark Evans: You are AMAZING. Mark worked so fast on our loan inquires and pulled over time hours to get it done. I sent in paperwork at 1600 on a Friday and received approval THAT next Monday. When things fell through due to unforeseen circumstances, he still came through with other options and ultimately got us where we needed to be. I have never, EVER worked with someone at a bank that I truly trust and will go back to him for everything in the future. Including a mortgage when we plan to sell our current home. Thank you Mark!!”
“Ryan Ross and his team are amazing. Their communication and ease of filling out all the required forms and information was excellent. I was particularly happy I was able to be preapproved to buy my new house before I sold my current house. The 20 day closing was amazing! They really know what they are doing!!”
“I realized I had lost my debit card last night. I was worried it would take several days to get it replaced. I came to the First Tech branch near my home and met Michelle. She was able to put a hold on my current card and issue me a brand new card immediately she was a pleasure to work with.”
8AM - 6PM
200 Westlake Ave N Suite 110, Seattle
Banks
“We had a great experience working with Dulcie to purchase our home in a tough, tough market. She provided endless guidance and made herself always available. We could not have done it without her!”
8AM - 5PM
1110 112th Ave NE #160, Bellevue
Banks
“Larry was incredibly helpful and patient with us as first time buyers. We closed quickly, and Larry was generous with his time to explain details and answer questions. We will definitely be recommending Larry to friends and family, and if ever in the market again we will without a doubt work with Larry.”
“Member for 12 years. I have used this location for several years. Always had a great experience. Recently I came in to get my daughter a debit card and had an extra great time. Today I went in with several questions and the 3 ladies working took the time to explain everything to me and it really helped my understanding of how the online banking system works. I really appreciate the extra time they spent. Highly recommend.”
8:30AM - 4:30PM
3500 188th St SW #575, Lynnwood
Banks
“This bank is the best kept secret around I really can’t imagine banking anywhere else. Incredible personal service they always answer I just can’t recommend it more thank you so much!”
“I am not a member of this bank but went in to grab quarters, as we were visiting family and needed some to do wash at their place, no banks in that area would give us quarters as we are not members but this bank was so helpful and had no issues exchanging dollars for quarters. If we lived in Seattle we would definitely do our banking there”
“Was really happy with the service. The employee who served us Aliya was very professional, helpful and pleasant, as well as Madisson and a man whose name I forgot to ask. They helped to open an account, answered all questions i had about banking system and gave a lot of advice. Would definitely recommend!”
“Been inside a few times. Was pleased with there teller. Good experience. I have visited many branches. This one is the only one in down Seattle. Easy by bus and public transportation.”
“Dagem at the Silverlake branch of Global CU was extremely kind and helpful with assisting my mother and I with the banking changes after my father passed away. I can’t recommend him more highly!!”
9AM - 5PM
14360 15th Ave NE, Seattle
Banks
“Sam, Vivian San & Team are fantastic! Great expertise and customer service, specific knowledge of owner occupied construction products as well. Will bank here again & recommend”
“The interior is very modern, open, and two stories so it has plenty of space to get work done and conduct meetings. Seeing the giant Verve Coffee Roasters on the wall was a relief because all the photos I was seeing of the cafe were with Peet's Coffee which is not my favorite, so they definitely upgraded imo. I ordered a double espresso that had decent texture and flavor and the ham and cheese sandwich which was kinda weird because of the slice of cheese on top of the bread, but it filled me up. Overall, the ambassadors and baristas were pleasant to talk to and it's a very relaxing space to get work done!”
“We've enjoyed working with Hossein and the QA branch staff for the past decade. Greeting our entire family by name, they have always made an effort to get to know our needs, making this truly our neighborhood branch. As their tv commercial said, "That's not my friend. It's my banker!"”
9AM - 5PM
425 Pike St, Seattle
Banks
“I love my local WaFd bank. I would give 5 stars but wish my statements came in the mail with only the last 4 acct. digits on them vs. ALL of my info there. Sometimes my mail gets in someone else's box. I worry about someone else getting one of my statements and then having ALL of my personal info & acct #. I prefer statements by mail vs. email. Could the main headquarters please change the statements so only the last 4 acct. #'s show on all of our mailed and emailed statements? Thank you!”
9AM - 5PM
19122 Beardslee Blvd Unit 205, Bothell
Banks
“What an awesome experience and such a critical time in our life, Darrel stepped up broad and made us feel comfortable, gave us options, and we moved forward that put us in a better position to tackle the mountains that were in our life, was understanding he also money managed, coached us into the future and gave us options as far as what we can do to never get back into the situation that we were in as far as paying our debt off. Darrel Vo you are a great asset to Harborstone and to us.”
“Why on Earth did they take away ATM deposits? And they're not open on Saturday so if I need to make a deposit, I have a one hour window per week that they're open and I'm not working. 4 stars because the staff is great. Whoever took ATM deposits away is not.”
“There’s a reason I keep coming back to this branch, even when I live 25 mins away. There’s a culture here among the staff that’s extremely positive and healthy, and they’ve expressed a desire to put their members first. I spent a while with Brandon getting an account set up for my cousin yesterday, and not only was he clear and helpful, but he was kind and talkative as we waded through all the paperwork.I’ve been banking with BECU for nearly 20 years. It’s been consistently reliable and helpful. But this branch makes combines the good banking with relatable and kind staff. I need both!”
“Had a really good experience at the bank, which seems like an odd thing to say. I was helped by, I believe, the manager and she helped me with my account and credit cards. It was seemless and easy.”
9AM - 5PM
7009 212th St SW, Edmonds
Banks
“I absolutely love banner bank!!! The Edmonds location has always been very upfront and honest and so very helpful every time!!! They have truly made my banking experience wonderful. I recommend Banner Bank to everyone!!”
“Today was a day where everything that could go wrong did UNTIL I ran into Ritchie Danna. In no time he had resolved the problem that I was facing all day in regards to getting a payment out and the best part is, I’m not even a member. When looking for a credit union Global is a great way to go and if you need help make sure you talk to Ritchie. Thank you so much, my family and I appreciate your service.”
9:30AM - 5PM
13238 NE 20th St #200, Bellevue
Banks
“(Translated by Google) For the same problem of online banking lock and Debit Card re-application, the commissioner surnamed Zhu was very enthusiastic and patiently assisted in solving the problem. As for the other US Bank, I was already there, told me to try to log in after an hour, and if it didn’t work, I would call the customer service...So I transferred all the deposits from US Bank to Cathay Bank and closed the US Bank account!Cathay Bank is very personable!(Original)相同的網路銀行鎖住及Debit Card重新申請的問題，朱姓專員現場非常熱忱有耐心地協助處理完成。而另一家US Bank, 我人都在現場了，叫我一小時後再試試登入，不行的話就打電話給客服...於是我便將US Bank的存款全部轉到Cathay Bank，並關閉US Bank 帳戶！Cathay Bank 非常有人情味！”
9AM - 5PM
15110 NE 24th St, Redmond
Banks
“Sudha Sonti was a great help in helping me open my account apart from that she helped me reactivate my secretary of state account, she was very kind, helpful and very helpful, thank you for everything Sudha”
9:30AM - 5:30PM
10724 5th Ave NE, Seattle
Banks
“Friendly, warm, welcoming and knowledgeable! Other than the tight parking spaces/garage, Salal at Northgate has always provided professional and competent service.”
“This is a great Credit Union. If you want to bank that has a human touch then this is the place for you. I've been with them for over 35 years (Alaska USA CU).”
“I've been banking with Washington Federal since 2006 when they were First Mutual Bank. I recommend them to my clients that I set up, review, and train one-on-one in QuickBooks and Quicken in Woodinville, Redmond, and the Eastside. Why? Because unlike US Bank, they allow free downloads into both of those software packages. And their statements are easy to read. And they know me at this location.”
“Client Services Manager Michael Holman of Woodinville Banner Bank has been Great! He is an 'above and beyond' kind of person and We're blessed to have Him at Our local Woodinville branch. He's been patient, kind, helpful and knowledgeable throughout the process of my new account(s) launch. I would highly recommend Banner Bank to anyone looking for a good bank. Michael Holman certainly displays the talent to be a good smart choice for higher management level representation in the future. Thank You, Richard H. Doherty”
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“Karlo Fernandez, the branch manager at Chase in Lake Forest Park, is terrible. I’ve been a customer with Chase for over 10 years and it’s unfortunate I have to leave such a poor review considering the rest of the staff, especially Jessica Matthias, are phenomenal. I have ongoing fraudulent activity on my account and he was extremely condescending and unhelpful throughout the already challenging process. He tried to change his tone towards the end but the damage was already done. Sorry J.P. Morgan Chase, you just lost me thanks to Karlo Fernandez.
Update: Delaney Leyden has redeemed this Chase branch for me and so I have updated my review from a 1 star to a 5. She was extremely kind and patient and able to remedy all of the fraudulent activity I was having on my account which was the first successful attempt out of several different Chase employees. Thank you, Delaney!!!”