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“I have been a customer of the Marysville branch of NFCU about 5 years, best bank I've ever used. Anyone with a relative (dead or living), or even room mate who is or has been in the armed forces, can join. I began coming here due their high CD rates, better even than most of the online banks, and they have many local branches where you can visit your money. This had been the closest branch to me accessible to civilians, a couple months ago they opened a new one near Alderwood Mall. I go there for simple stuff, but still consider Marysville my branch. So I went up to change some CD's to higher new rates. I was expecting to pay the penalty for breaking our deal, and was told the fees would be waived! I couldn't believe it. Always so friendly, and extra spiffy being in the Naval Support Complex, which despite the name, is accessible to civilians.”
“Dagem at the Silverlake branch of Global CU was extremely kind and helpful with assisting my mother and I with the banking changes after my father passed away. I can’t recommend him more highly!!”
“I must say, the staff of Shelley, Emily, and Tiffany at NW+CU in Arlington Are just the best! I had a thing come up, and when I walked into the Arlington location to seek help, they were professional, positive, and so polite to hear my problem.While I was there at the branch, I had great interactions with all three of them. I never felt like a unhelpful solution was going to be the end result. In fact, I left with the original problem solved, and was able to get help logging into the mobile app. NW+CU exemplifies the ture meaning of a community banking experience.”
“Went there to make my first car payment and they are the most friendly people would give 6 out of 5 stars if I could helped me an was very patient with me the whole time”
“The best financial decision you will ever make is to open accounts here. The customer service is amazing ?. I will use BECU for all my financial needs until I am dead.”
“I have experienced over 25 years of excellent service! Cheerful and helpful staff. Provides all my banking needs and it is near home in downtown Everett, and has easy parking.”
“Absolutely the best bank! They always work for me hard and Kyle, the banker is just the sweetest man you will ever meet! Great people great perks all around wonderful.”
“Lori Brennan is an absolute all star here.
She helped the two of my sisters and I get a very important document notarized for the recent death in our family. She was extremely kind and caring. She also helped me setup a new credit card afterwards and was extremely helpful with information and made the whole process super easy and convenient.
Thank you so much again for the amazing help and great attitude ?”
“Wow, today was such a fantastic experience!
I popped into my local branch for some basic banking, expecting the usual runaround, complications and waiting, so I went early and totally prepared for anything.
But guess what? I was paired with Lillian, one of their BECU representative, and I can honestly say I haven’t had such a fantastic banking experience in my life! She was incredibly knowledgeable, sweet, and so accommodating to my requests, juggling everything with such grace!
If I could recommend anyone to work with at this location, it would be Lillian hands down. I don’t think there was a single moment I didn’t enjoy her presence and have a smile on my face. I got everything I needed done and more, and I left incredibly satisfied with my experience! I was sad to hear she was possibly leaving to another branch as I would love to bank with her again!
Thank you, Lillian!”
“I’ve paid off many cars and have had to go through all different types of banks for my loans. This one in particular has been really great and offered a low interest rate. They are very friendly and conveniently located. Drive through for banking and inside banking as well. The online site does charge about $10+ for paying online, and over the phone, so I usually go inside and pay. I like this place overall. Would recommend”
“Alaska USA Federal credit Unionis among the very best of the credit unionsthis is one of three Federal credit Unions I have belonged to over the years and they go the extra mile.”
“I was having a stressful day on Friday with my online banking luckily I got Maria in the call center she is great and helped me with all my issues I will continue to bank here because of her.”
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“Had a great experience at this branch today being assisted by Paisleigh. She was tremendously knowledgeable, friendly and helpful, and I would absolutely recommend working with her. Even though it was a busy day at the branch, everyone did a great job keeping members moving, and being friendly and hospitable. This is part of why i've been a member for so many years. Thank you for caring about your members!”