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“I was stuck in a predicament with my mortgage company. Himali and the bank manager Thu, went out of their way to help me resolve my issue. They could have told me to schedule an appointment like everywhere else but stopped with whatever they were doing and got it resolved for me. They were so lovely. They’ve helped me before in the past. Love this location. 10 star if I could give it.”
8:30AM - 4:30PM
3500 188th St SW #575, Lynnwood
Banks
“This bank is the best kept secret around I really can’t imagine banking anywhere else. Incredible personal service they always answer I just can’t recommend it more thank you so much!”
“Sandra is always so helpful when we come in. We love how knowledgeable she is, and how patient she is with answering our questions. We feel very secure having our assets at Pacific Premier Bank, and even happier that Sandra has been the one to help us so much!”
“Excellent experience at Bank of Hope Lynnwood branch. The staff was professional, patient, and very welcoming. They explained everything clearly and made the banking process smooth and stress-free. You can tell they genuinely care about their customers. Highly recommend this branch for both personal and business banking needs!”
“I had an amazing experience at this branch. I was greeted immediately and before I could sit down, I was welcomed to sit down with Lisa. She provided the best customer service experience with my transaction and made sure everything was meticulously done. I will absolutely return to this branch”
“I am a many years customer of Sound Credit Union and always enjoyed willing and skilled service. My account was compromised through the internet. Darlene spent three hours making the account changes that restored my safety. Her patience and sincere care saved my attitude. Her instructions to me for my next few tasks were absolutely clear. I'm grateful.”
“BEEN A MEMBER OF THIS BANK FOR MANY MANY YEARS. TODAY WHEN I WALKED IN MARISOL TOOK A NOTE OF MY ACCOUNT, MADE A CHANGE IN LESS TIME THAN IT TAKES TO TYPE ABOUT IT, AND CREATED AN OPPORTUNITY FOR ME TO RECEIVE INTEREST VIA A MONEY MARKET ACCOUNT. HER PERSONAL ATTENTION WAS IMPRESSIVE, NOT PUSHY, AND VERY WELCOME. I LOVE MY LOCAL CREDIT UNION.FYI THE PHONE PEOPLE ARE AMAZING & UP IN BELLINGHAM.”
“Have been coming here for years and it's always felt like a personable location and business - ask for Cynthia as she is knowledgeable, polite, friendly, and just a wonderful person overall!”
“I would like to thank the staff at Bank of America for their excellent customer service. They were patient, professional, and took the time to help me resolve my banking issue. I truly appreciate their kindness and willingness to help. This is the best customer service experience I have had at a bank. Thank you very much for your support and assistance.”
“1st Security Bank exemplifies what relationship banking should be. The staff is professional, responsive, and genuinely invested in helping customers succeed. Every interaction feels personal, and I always leave knowing I'm in good hands.”
“I’ve been using this bank for a long time and have always had a good experience. Recently my card was damaged and stopped working. I came in, and the staff helped me right away. They replaced it quickly and made the whole process easy and stress-free. The service was fast, friendly, and reliable. I really appreciate their help and would definitely recommend this branch.”
“I have had the pleasure of working with Dora and Rhonda over the last few years with regards to business accounts our team holds with them. It has always been a wonderful experience chatting with them, sharing our goals/issues we can use the bank’s support on, and they have always been quick to act and happy to support. I highly recommend Dora, Rhonda, and team for any of your banking needs!”
“Very friendly staff behind the counter but the investment officer not honest at all. She charged me early withdrawal fee , tow days before full maturity on a cd without disclosing her action.”
“I opened an account here 8 or 10 years ago. Hard to remember, but one thing isn't. Verity was welcoming, easy and very manageable. I was invited to speak with financial analysts to help with any future planning I had in mind. They were quick to help with any questions i've had, in person, over the phone or via the app/website messaging feature. The app is easy to use, the website has a great breakdown.
There are a lot of 1 star reviews on here stating some pretty intense frustration. Maybe stop and think what really happened there. Verity has never done wrong to myself or anyone I know who use them. I moved to NY and I still use them because of the service they provide. I'd be tickled pink if they ever moved East.”
“Heritage Bank has been My Bank for about 30 years .This Bank is The Best Bank in The State of Washington. I have been Banking with this Bank was call City Bank I love All the workers that work for Heritage Bank I give My Bank #10 Star 🌟 🤩 I am 74 years old May Jehovah God Bless you All and I sent My Blessings To you All Amen Ricardo Lopez”
“We went to GESA's Lynnwood branch to open an account, as well as navigate some online banking questions on how to remain safe and secure. Rhys was communicative & professional in his respect for our needs, privacy, and schedule. I heartily recommend the bank and this branch, and commend them on the quality of their staff, as well as the excessive height of their ceiling. The print quality of the cards minted onsite, however, is poor. I encourage you to inspect your card for legibility and print quality before leaving with it.”
8:30AM - 5PM
19705 Hwy 99, Lynnwood
Banks
“I followed a teller to this bank cause it seems all the small, personal banks get sold to bigger ones... These guys are great people, they aren't bothered to get to know us at all, it comes from the heart for sure, thank you Mountain Pacific Bank for all that you do:). I tend to write reviews only when I am not happy with a company, I am changing my ways and trying to get reviews out with the ones I love too:)”
“I went in to Chase Bank today 11/6/23 at about 2:30 pm. Katie went above & beyond to help me! She was such a joy & extremely helpful! Thank You Katie!”
“I visited this BECU branch recently to replace my debit card and ended up getting a great consolidation loan as well. Huge thanks to Yevginiya Kochuney for her outstanding service—she was highly professional, knowledgeable, and helpful, always keeping my best interests in mind when making recommendations. The branch was clean and conveniently located. I would highly recommend this location.”
“I recently received exceptionally good service from bank teller Matt at the Lynnwood, WA Mechanic's Bank. He personally attempted to obtain and print out a new bank debit card for me instead of me having to go through the bank's out of state admin office. It took a lot of hard work on his part. But he was able to print a new bank debit card for me, saving me the usual 7 to 10 business days of waiting for it to be mailed. This kind of employee dedication and hard work make me a very happy Lynnwood Mechanic's Bank customer. Way to go Matt!”
“This is one of my favorite branches to stop at now I'm not going to lie I did have one guy kind of give me attitude once but to my surprise he called me the next day and apologized, I feel it's safe to say we all have had one of those days , I'm not like a super rich guy but with a few buissness and annoying bank stuff they seem to be pretty nice and willing to help me with the weird ways of my financial needs.”
“(Translated by Google) I tried fries with bacon and cheese, you just lick your fingers! The sandwich is better to take tereyaki, I took a simple one, it was very understandable, even a moth was not enough! Therefore, if you love sharper, stronger, take tereyaki! In any case, everything is edible!(Original)Попробовал картошку фри с беконом и сыром просто пальчики оближешь! Сэндвич лучше брать тереяки, я взял простой он был очень понятный даже моли не хватало! Поэтому если вы любите поострее, прочнее, берите тереяки! В любом случае все съедобно!”
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“I recently had an issue where I couldn’t sign into my mobile banking app because the wrong phone number was entered into the system. Since I rely on the app to manage my account in real time, I ended up with several insufficient funds charges. I first called the 1-800 number, but they told me I would need to visit the branch where I originally opened my account. I was hesitant to do that, but I finally went to the Lynnwood branch—and I’m so glad I did.
The female branch manager there went above and beyond. Not only did she immediately fix my mobile app issue, but she also refunded my recent insufficient funds charges, which I wasn’t expecting. Most importantly, she listened to my problem with a genuine, empathetic, and non‑biased approach, which is rare these days. Her professionalism and kindness really turned a stressful situation into a positive experience. I left feeling grateful and impressed with the customer service at the Lynnwood branch.”