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“My iphone died out of nowhere, and I was having issues getting my new phone set up and icloud problems. I went into the Alderwood Mall store expecting another headache, and instead, was in and out of there in 10min with my phone hooked up and working perfectly. Jasson was super friendly and knowledgeable, and made this by far the best Tmobile experience I've ever had. Please give this man a raise.”
“Mohammed knew exactly what was going on with my phone and fixed the issue in 10mins. He also engaged with my 2yr old son while doing this which is just amazing. Thank you Mohammed!”
“Had a great experience getting a new phone for my wife and I through Kevin. Was very patient with us and informative on the iPhones. Even helped us with the accessories and put our protection screens on. Would highly recommend coming back to this place if Kevin is there!”
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“Went to the lynnwood location across from big buy and a gentleman by the name of Seth helped me with my broken phone and my upgrade to the S26 Galaxy. He was amazing and I would definitely go back to him if he didn't, or was unsure of the answer. He found out right then. And let me know. Plus the deal on the new phone was fantastic especially with the trade in on my old S24 phone. It is or was their newest phone at the time. I went in about one month ago in July 2026. Thank you very much. Seth for all your help. You are amazing! Sheila T.”