Macy's is a well-known department store with a long history, offering a wide selection of top fashion brands, housewares, gifts, and furniture. Many customers appreciate the knowledgeable and helpful staff, with one reviewer praising Sally for her attentive service and her ability to respond to multiple customers at once. Another customer highlighted the helpfulness of staff across different departments. While some experiences can vary, the return process for online orders remains fast and efficient. Shoppers also enjoy the large selection of clothes, especially during spring, and find the prices reasonable with great sales. The store's rewards program is easy to use and provides many benefits. Upstairs at the backstage area, customers can find even lower-priced items such as shoes, jewelry, purses, makeup, and some high-end products. Overall, Macy's offers a diverse shopping experience, but the quality of service may depend on individual interactions.
Love the employees of the backstage and defintly they are way cheaper than Goodwill Value village, burlington cost factory,ross,or any second hand store plus everything is brand new n designer .Best deals ever hands down!
April 2026
Sales staff are courteous and very helpful. Store is high-end, clean and filled with brand names.
April 2026
I never been in Backstage. Which i found grat shoes for a great price for my son .
