Verizon's Lynnwood store offers a welcoming environment for customers seeking mobile, 5G home internet, or business services. The staff, including representatives like Daniel and Matthew, are known for their exceptional patience and helpfulness. They assist customers with various needs, from adding new lines to resolving complex account issues, often outperforming experiences at other locations. Many reviews highlight the team's transparency and knowledge about different plans and promotions, making the decision to switch providers seamless and enjoyable. Customers appreciate the personalized service, with special recognition for their understanding of diverse needs, including assistance for deaf consumers. Overall, Verizon in Lynnwood stands out for its friendly and efficient service, ensuring a positive experience for all visitors.
The robots made it a struggle when my card info had to be changed but sales rep Austin saved my day and got my line reactivated. Haven't always had good experiences but today was good
May 2024
Daughter had phone issues, they were professional and quickly fixed her issues with a new Sim card.
February 2024
Not so busy, and there is always somebody who is willing to help you