Banks in Mercer Island, WA

11 locations found near Mercer Island
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“Shout out to Carla! Thank you very much for taking care of my car loan. It was my fault for taking a good week to finalize the paperwork, but she she went above and beyond to overnight the paperwork and handle a checking account issue I had with the US Bank app. Thanks again, Carla!”

4.9 Superb31 Reviews

“I'm gonna have to really reevaluate my relationship with Wells Fargo. In doing business with Banner Bank recently, I have found multiple branches to be staffed by a very capable, knowledgeable and helpful folks that will go out of their way to make your experience a good one - even in the most difficult circumstances. Their app is a little clunky but it gets the job done. It doesn't get in the way of itself when you need to get some work done. As a somewhat locally owned bank, this may be one of those rare instances where I'm willing to pay for great service. Pam and her staff are superstars.”

4.6 Superb5 Reviews

“Shout out to Carla! Thank you very much for taking care of my car loan. It was my fault for taking a good week to finalize the paperwork, but she she went above and beyond to overnight the paperwork and handle a checking account issue I had with the US Bank app. Thanks again, Carla!”

4.2 Good5 Reviews

“I've come in to this branch a few times, and every single time, I've been impressed with the service I receive here. Cindy has always helped me and always seems genuinely willing to go above and beyond to solve any problems i might be having.”

3.8 Good5 Reviews

“As another mentions, I am also surprised this location has such a low rating, I've always experienced very good service at this and most east side locations of Chase. The staff here are friendly and responsive.”

3.3 Good30 Reviews

“Based on reviews and my own bad experience a couple of years ago I had been extremely hesitant to return to this branch, but I had some foreign currency that wasn't going to exchange itself and I knew I'd get a far better exchange than the airport, so in I went.After a very short queue that was very reasonable in length (and fortunately, no one with a tablet this time, as that was where my problem started in 2022), worked with Amir on the exchange. Extremely kind and delightful person. Helped me with my exchange needs in a very short period of time, not only explaining each step of the process (including that each of the two currencies had to be processed separately) but also got into a light but friendly and helpful discussion on travel during moments we were waiting for something to process or print.Extremely pleased with my overall service (especially for me having a tiny account and it being a larger "chain" bank), and my experience makes me more likely to utilise this branch in the future. Thanks so much!”

3 Average8 Reviews

“I’ve never dealt with such a friendly staff! Tami the manger went out of her way to help me today, and spend over a solid hour figuring every way she could credit back fees, clear checks with holds. This is the first review I have ever written, I don’t take time out of my day to ever do this, but I figured I needed to pay it forward. The most helpful bank ever!!! If you don’t have an account here, you need to!”

2.4 Poor8 Reviews

“If you are looking for a great bank to work with, this is the branch to do it at. They have taken holds off of checks when I needed it and credited back overdraft fees, which is perfect right before the holidays! I'm never leaving this branch!”

1 Poor2 Reviews

“Elsa is the most amazing employee that works here! You guys did good picking her! Couldn't ask for better costumer service!!!! Knowledgeable and personable, I really just can't get enough Elsa in my life!!! If you could clone her and make a million Elsa's your bank would be so amazing it would be kind of like Star Wars the sequel but with less lasers. Not to mention how good looking she is too. Thanks for making my chase bank experience so wonderful!!!”

1 Poor2 Reviews

“Had no waiting time. Was immediately attended to. Was able to open a new Checking and apply for a credit card all within 30 mins. Branch is also conveniently located in Mercer Island”

0 Na0 Reviews

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