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“Please pass on our thanks to Brittany at the Federal Way store for personally checking the back for the fridge we ordered at a different store and help move up our delivery date so we would not be without a refrigerator for another week. She solved a problem that was not hers and saved the day (and sale). Kudos!”
“I am your average home owner who doesn't know too much about home improvements but I am glad I stopped by this store. I have some 2x4s on my fence that are dislocated and I want to fasten them back to the fence post, but didn't know what's the best way to do it. So I stopped by Ironmill and asked for recommendations which they freely gave and sold me the proper hardware to get the job done. Their hardware person even went through the trouble of locating a box of deck screws that are brown in color so that it will match the color of my 2x4s. Very impressed.Service is fantastic and this will now be my go-to store for any hardware I need.”
“I didn't know what I needed to make the changes that my new fuel pump needed. I needed to go from a stiff metal tubing to a flexible USCG approved tube. I needed all the fittings as well due to the changes. I spent 2 hours at 3 different local chain parts suppliers, they were useless, and I'll never get that time backI went to Williams, Bill had it figured out and sent me on my way in less than 15 minutes. It is so nice to be able to go somewhere that has knowledgeable people working to take care of customers.Thanks, Bill! Thanks, Williams!I'll be back”
“Wow! I spent over an hour at Lowe’s and Ace Hardware trying to find a bolt for my bike rack (M8 or 9 X 120-140) - their bolts were disorganized, the staff didn’t know anything, and I couldn’t find the metric size and length I needed. I ended up with the closest English size bolt but it wouldn’t fit. An older employee whispered to me to go to Tacoma Screw and I am so glad I did. I walked in, showed the guy at the counter what I needed, he walked back, and in a minute had it for me. He even saved me a trip to return the English size bolts, washers & nuts at Lowe’s because he took them in exchange for what I was buying. I also found the coolest quick release drill bit holder - now the bits will not pop out while I’m working.”
8:30AM - 5PM
6722 20th St E Suite F-100, Tacoma
Hardware Stores
“This place is AWESOME, anytime you are in need of any type of custom hosing or any special couplers this is the place to go. I've only been here twice but will definitely be back in the future. Each employee that helped me was very nice and helpful. Couldn't recommend them more!”
“Needed decking supplies so I stopped in to see what the offered. Better price by far than competitors, fast delivery, not a single warped or twisted board. Norstrom could learn a thing or two about customer service from this company. Sent two friends and they had the same experience.”
9:30AM - 5:30PM
628 E 60th St, Tacoma
Hardware Stores
“Great place to go to save money and if your into repurposing this is the place to find what you need! I got 3 double pain vinyl windows for less than what I'd pay for 1 new one! And so they're dirty I'll clean to save that kind of ?.”
“What can I say, I don't want to grow up, I'm a Harbor Freight Kid, they got a million tools at Harbor freight that I can play with! From saws and cranes to snakes for drains, it's the best tool store there is! I don't wanna grow up bc maybe if I did, my girl wouldn't let me be a Harbor Freight Kid! It's like target for dudes!”
“Once again Brookdale saves the day, David went beyond his reach to get us what we needed to complete out project. They are all always helpful and if they don’t have what you need they will get it for u or guide you in the right direction. Their treated wood n lumber def high quality.”
7AM - 6PM
2402 Pacific Hwy E, Fife
Hardware Stores
“This NAPA location is my works "go to"place for automotive parts and has been for years. They are helpful, knowledgeable and patient with a customer who doesn't know exactly what he wants lol. If you're around fife and looking for something automotive related definitely drop in to this NAPA.”
“Amazing customer service! Helpful and professional when I had questions and solved my issues in seconds and provided advice. Only giving five stars because I can’t give out more!”
“This is one of the best saw shops that I've worked with over the years in multiple towns/cities in the PNW in multiple production shops. They are the easiest to work with, their customer service is truly impeccable. Great service for your blades and awesome customer service. I cannot say it enough how much I'm happy I took a chance and tried out Superior Saw, after our last saw shop was difficult to work with and decided to look for an alternative. If you're looking for a saw & supply shop right now, this is your place.”
“Good knowledgeable sales persons, nice customer service, lots of available products, but it is not self serve, like home Depot, or Lowe's. You need to know what you want, and need, and you need a sales person to help you order, and pay. Good location.”
7AM - 4:30PM
2601 W Valley Hwy N, Auburn
Hardware Stores
“I really like this store. The employees are helpful and able to help me find what I need. They are usually really well stocked especially for being a smaller location, which obviously they're not going to have everything. Their prices are also very reasonable, much better than other plumbing suppliers from comparison. When I compared pacific with another plumbing supplier they were 29 percent cheaper on ABS fittings, which is pretty significant.”
“Very nice and helpful people. I had a lot of questions and they answered them so I could understand what I needed and what I was buying without trying to sell me stuff I didn’t want or need. I bought 2 bottles and a regulator, they had them in stock for a very reasonable price. Also they are open on the weekends. I will definitely be back. It’s worth the 30 minute drive.”
“You don't find many specialty stores nowadays. This one is worth a visit and a bit of time exploring. Don't miss the book section! Lots of great options”
“This HF has gotten better.More choices in tools and toolboxes.Needs to pressure wash it's exterior and clean it up for more curb appeal. But it's got the tools that you want to get your one of project done.”
8AM - 4:30PM
508 8th St SW, Auburn
Hardware Stores
“Been using this company for hardware for 15 years. Always have what we need. If they don’t, they get it. Brian is the best rep ever! Always helpful, go getter attitude and cares about the successes of the people he is selling to. Not just the bottom line of the company he reps...which is why he/they are successful. We used to have Ken as our rep and he got moved but he is another TEAM player. Goes above and beyond for you. Really appreciated all his efforts and happy when we see him.”
“I went in twice today with some trouble shooting on my pressure washer and spinner. They could not have been more helpful and knowledgeable and patient with me. So glad I found AMB!”
“From Nicole, to both Jonathans, to Bill, Nate, Julie, Skylar, Jose and everybody working here, I love the staff of this store and I have a desire to spend hard earned money on it because I like supporting local businesses.”
“Best place around to get roofing materials, and some of the best prices. Mark up front is very helpful, he's been around roofing since I started roofing 25 years ago. So he knows roofing inside and out. Allot of roofers forget about convoy, but if you don't atleast give them a call, you will never know, if you can get a better deal. So make sure, if your tired of your current supplier,call Convoy. They also have the best loaders, they will go the extra mile, to get you loaded up, it's better than most suppliers, where they hate there job, and could care less about getting your truck loaded. So is a breath of fresh air, too see that. Thank you Convoy, and all the hard workers you have”
“I have never received customer service as amazing as I did here at the Auburn, WA ACE Store.I had pulled into the parking lot to check for an address. I was pulling a little wheelchair trailer. As I was leaving part of the trailer was dragging on the ground. 4 men, drizzling rain, and close to 1 1/2 hrs of their time and efforts and I drove away with a functioning trailer. My total cost??? $0.00. It brought me to tears. I came from 2 1/2 hrs from home, a friend and myself, 2 women stranded without a clue as to what to do. Those 4 men in ACE HARDWARE in Auburn are my heroes.”
“My daughter locked herself out of her bedroom we tried everything to get it open. Decided to call for help.He showed up the manager and got the door open. It was a Schlage so it took a bit to get open. We are very happy for the service.Quick visit and we can get back to life.”
5:30AM - 4:30PM
3941 B St NW, Auburn
Hardware Stores
“Smaller supplier of CNC Machining tooling. They pretty much have anything you need in stock which is very nice. And if they don't they will find out how and where to get it for you. I like the fact that the same guys have been there for the past 10 years + just shows the quality and integrity of the company. Super knowledgeable and always willing to help in any way possible. I'm a customer for life.”
“Having manufacturing issues with a Kohler product requiring multiple returns. Eric at Rosen’s is very knowledgeable and providing great customer service. Give this guy a raise!”
8AM - 4:30PM
1020 Puyallup Ave, Tacoma
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“Customer service was awesome! Free Popcorn, entered to win a Popcorn Maker, and got 60$ off a 200$ ace listed Dewalt Drill and Impact, charger and 2 batteries, and bits! This all after HomeDepot in Federal Way had just bait and switched me for the same deal which was $249 out the door for the same setup exactly once I got to the store.Also no long line of self checkout like Homedepot. This place is a pleasant, time saving experience with great customer serivce!Already used my drill to mount this Vesa mount for a monitor.Thank you to all the staff on Sunday 3/3/2024”