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“I’ve been doing business with these folks for the last two years. In that time, the staff has always been kind, welcoming, and willing to help. In a world where that’s not always the case, they have consistently been a bright spot in my day. I look forward to working with them for all of my small business shipping needs in the future.”
“Huge shoutout to Manny and Aurelia! They were extremely friendly and helpful!
Made our visit smooth and efficient. No issues, highly recommend this location for any of your shipping needs.”
“Fast, kind and efficient staff at this location. Very helpful with tons of good tips for customers. I would recommend this place to anyone, especially if you are dealing with something valuable.”
10:30AM - 6PM
1143 Martin Luther King Jr Way, Seattle
Mailbox Centers
“I love the service and the friendliness of a small owned family business. I drive out of my way so I can visit these fine folks even though there is a FedEx by my house. They are always willing to help and professional and courteous. The best Postal Service in town as far as I'm concerned!”
“After being turned down by another UPS store, the customer service rep at this store was so polite and helpful. We got our label printed. Thank you so much for your great customer service.”
“I always ship my things out of this UPS Store. The staff is always friendly. The lines are seldom long, and if they are, they move fast. Highly recommend this UPS Store location!”
“I’ve used this business on two occasions for shipping. In both cases, we brought art and a mishmash of unpacked items in to ship. These guys were awesome! They were expedient, packed everything well and our items arrived in perfect shape. I highly recommend them!”
“Chris is nice and kind. I’ve never shipped any packages before and he helped me with everything. Great place with great service! Absolutely going to be back with more packages”
7:30AM - 5:30PM
7683 SE 27th St, Mercer Island
Mailbox Centers
“Employee was super helpful when I needed to print return labels and return packages - even scanned them with his phone so that they could be printed bc I didn't have wifi. Thank you!”
“Ms Sung Pak is a great owner and staff. I have been there twice mailing photos and goods, she was always patient and helped me find the best international mailing service. you can always trust her.
Aunt Park can speak Mandarin, English and Korean, and is very authentic. She will help me choose the best and most economical service every time. Her store can deliver cross-border logistics for all companies, and the speed is faster than Chinese logistics. It is highly recommended!”
8AM - 6:30PM
218 Main St, Kirkland
Mailbox Centers
“I've had a mailbox there for more than 30 years with no problems.
But for the last two weeks I've been unable to get a call through to order my mail forwarded, only a recording and messages have not been returned. Is there a problem with this store?”
“The husband-wife duo was supremely helpful in their advice and efficiency in getting my important pkg to its destination across the country. They made at least four suggestions that I followed..........and I've shipped hundreds of pkgs before. They went out of their way to creatively make sure my pkg was safely packed and didn't even charge me for the little but important extra that they did. I wasn't EVER going to use this business because of their name, but I needed DHL and they were the only ones. It turns out that DHL in the U.S. can only be international (undoubtedly due to powerful lobbying from FedEx and UPS). I was also totally screwed over by another, nearby, small mailing business last year and was also not going use another small mailing business, but I will definitely use this one again......despite their awful name! (Started and named by a British guy, BTW, who didn't understand its origin!)”
“Singh works at this store and my other local store. He’s really helped me out twice, now.
There was a problem within UPS system where I made a change and cancelled the same change and A representative online even confirmed they saw it. Somehow, my package got flagged as needing to be sent back to a further away location and it would have delayed my package probably another two days (longer because of weekend).
He took the time to look up my package via a phone call and was able to help me get my package that day.
I’d definitely recommend this location or the Benson location because of him.
Thanks again!”
8:30AM - 6:30PM
12819 SE 38th St, Bellevue
Mailbox Centers
“I have no clue how this place got any bad reviews!?! I've been using them daily for 8 solid yrs& i have literally known every single employee during those yrs. They go WAY above and beyond for me and always have... Of course, I'm super friendly to them and I speak to them like human beings, but I've witnessed ppl be heinously rude to them. They never lost their temper with the rude customers, either. I did, however. These ppl are saints. If I'm shipping something important, i ONLY trust UPS Factoria. It's always on time, they never have ever lost a pkg of mine. I mean, they treat me like family. That's why I spend the money on a box there. Are they the very cheapest place in the world? No, but you get what you pay for in the mail world. How important is your stuff to you? Mine's important so it's nothing less than UPS Factorja for me. Always the best. Id give this place and every employess 10 stars and a vacation if I could. Use them. You won't regret it.”
8:30AM - 6:30PM
1567 Highlands Dr NE #110, Issaquah
Mailbox Centers
“They answered the phone, they told me I could email my labels to them since I don’t have a printer, they were cooperative, they help me get my package finished wrapping, highly recommend.”
8:30AM - 6:30PM
720 N 10th St Ste A, Renton
Mailbox Centers
“I had to return two packages and I was scared because of some bad reviews, but they really treated me very well, and the process was faster than I thought, thanks a lot.”
“My go to UPS store for all packages, notary work, passport photos and international and domestic shipping.
Mr and Mrs K are some of the nicest and hardest working UPS owners that I have met. Courteous and friendly and very knowledgeable. Service and solutions oriented and open 7 days a week.”
8:30AM - 6:30PM
16625 Redmond Way Ste M, Redmond
Mailbox Centers
“Platinum Standard Customer Service. I can’t thank Sandeep and crew enough. They actually stayed open, past their closing hours, to help us with documents due same day.
Now, that is what I call service!”
“I've been a loyal customer at The UPS Store for three years, and every visit has been a great experience! The staff is always friendly, welcoming, and efficient, making shipping, printing, and other services quick and easy.
It’s refreshing to have a go-to place where the service is consistently reliable and hassle-free. If you’re looking for a well-run store with a great team, I highly recommend this location!”
8:30AM - 6:30PM
4004 NE 4th St STE 107, Renton
Mailbox Centers
“Staff is very knowledgeable and friendly. Will be going in this specific location just for the friendly staff that they have. It is hard to find a good ups location with good staff nowadays.”
“I am very pleased with the way Ms Cherry handles everything I need at the UPS Store. She is an outstanding individual who excels at keeping customers satisfied. I want to commend Ms Cherry and the senior management at the UPS Store for their exceptional service.”
“I made a passport appointment a month ago, showed up early, was seen early and Mei was awesome ! I got in and out in 15 minutes, including the photo ! Will come again in 10 years for my renewal !”
“Singh helps me in Notary public i really appreciate him and I recommend the place is best for Notary and shipping we need people like in our community who can helps the others.”
8:30AM - 6:30PM
700 NW Gilman Blvd # E103, Issaquah
Mailbox Centers
“I’ve been coming to this UPS store for about 10 years now. I have anything valuable, all packages, and more of my mail sent here. It’s convenient, safe, friendly, and they know me. Keep up the good work!”
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“Not sure why they only have 3.4 stars. I arrived to get some very important documents notarized and shipped. The staff were very helpful, friendly, and professional. They answered all my questions and helped me with any issues I might have had. I was hesitant to go to the location , because of the ratings. However they are within walking distance of my home. Honestly Im glad I did, I was in and out with no issues or complaints.”