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“Always a great place for replacement tools. Excellent selection of disposable gloves and other single use tools. Definitely recommend the Inside Track membership, will save you $$ throughout the year.”
“Cool old school woodworking supply shop. The folks that work there enjoy the conversations so that's unique imho these days. I tend to learn something each time I'm in there. Good supply of tools, high quality and diversity of wood types and sizes from pen blanks up to furniture width exotic boards. Rikon tools seems to be their main tool type, while expensive is some of the best from what I understand. They have parking next to the store albeit not a ton of space but room for say 10 cars otherwise street parking.”
“Well, customer service was really good. And prices were relatively fair. I have noticed a difference when you go to areas of the store. And it seems that specialists, now that around do not know a lot about some of the products or how to use them or install them. Just seems like there has been a big drop in that knowledge in the store going on for the past few years. I'm not saying the store is not a good place to shop. And I'm not saying that the employees do not offer great customer service, but to lack of knowledge Or experience has shown compared to what it used to be.”
“I am newly in a wheelchair and I drove up to the front door called them.Someone came outside and helped me in my truck.I couldn't believe it they are awesome!”
“This place is amazing. We do a lot of business here and sometimes it’s a simple fix and other days it can be a bit complicated. The staff is always helpful in making sure I’m satisfied and leave with the correct parts. Today was no exception. James went above and beyond in helping me and my company. Thank you.”
“My husband and I received excellent customer service from Bob and Curtis at your South Hill location! They did everything in their power to find what we needed! For that reason, we will always visit your store in the future! Thanks again for your help! Much appreciated!”
“Never had a bad experience here, staff have always been very helpful and pointing me in the right directions of new sales that I'm looking for that are on the end caps. Military discount is applied to most items, but not everything in store. I don't understand why numerous companies hand pick which items will get a Military discount and others will not, but it's not the end of the world. Have found the dedicated parking for veterans a BEAUTIFUL thing, as sometimes the place is packed and it saves me from having to walk extremely far to where I'm trying to shop in. I recommend this location as a place to shop, as you will always get/find what you need extremely quickly.”
“Truck rental at home Depot was pretty easy
Called Penske and made my reservation date, picked it up 3 days later drove one way dropped it off and that was it no hassle”
“Usually really helpful. A couple of times I've gotten the wrong hardware or they didn't have what I specifically needed or didn't understand what I was asking for”
“The team at the Puyallup CED have been the most professional suppliers of electrical equipment I have had the pleasure of doing business with.. Everything I have purchased there has been of the highest quality and best experience I have had.I am fortunate to have there skilled employees help me with my electrical projects.”
8:00 AM - 9:00 PM
19911 S Prairie Rd E, Bonney Lake
Hardware Stores
“Love love love. Friendly, helpful and great prices. Check out the clearance racks of plants, indoors and out. I have many many plants that needed some tlc and my home is beautiful ?”
“The person that helped was great. We wanted information to recapped our whole house. He gave us information and set up an appointment for a technician to come measure and take notes.”
“Finally a good experience i knew where to go to get what I wanted and I so I didn't have to try and find someone that works there that knows where anything is at”
“My husband and I received excellent customer service from Bob and Curtis at your South Hill location! They did everything in their power to find what we needed! For that reason, we will always visit your store in the future! Thanks again for your help! Much appreciated!”
“This location seems to have turned around from its extremely poor customer service history! I am a senior, and was attempting to get a few 2x12x12 boards down for a project. An Asian employee, older gentleman, came to help me without being asked! Amazing! I was able to get them cut right away too, and at checkout the young lady was far far more personable than the witch I've had to tolerate before ( hopefully she had been let go). Long story short, a very pleasant experience at three different customer contact points (getting heavy lumber down, getting it cut properly, and a very pleasant checkout). Couldn't be happier about this new direction!”
“I enjoy taking my dog for a walk here although employees are no longer allowed to give treats. Other dogs in the store are usually well behaved.
Associates are friendly. There's a few that are knowledgeable and can help but not many if you want more than just the basic locations of items.
Only complaint is that more and more items are being locked up and hard to find an employee to unlock.”
“My husband and I received excellent customer service from Bob and Curtis at your South Hill location! They did everything in their power to find what we needed! For that reason, we will always visit your store in the future! Thanks again for your help! Much appreciated!”
“Finally a good experience i knew where to go to get what I wanted and I so I didn't have to try and find someone that works there that knows where anything is at”
“Silk is the MVP, i went to Home Depot to get wood cut and they literally laughed in my face. I showed up asked Silk for help and he helped me right away! The freaking MVP”
“John in the garden department goes out of his way to be helpful and friendly. Great customer service and support and remembers us from visit to visit… just like small town stores. Thank you John!”
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“Arrow lumber & harware in Orting has never let us down. After running around to the other stores and failing to find what we needed. Arrow has come thru for us. Great customer service ! And it’s nice that they have propane filling available too!”