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“We had a very hard task to do and getting my aunt a new phone and the AT&T rep at the Redmond, WA store was fantastic. Shout out to AJ for his patience and determination getting us set up. Thank you so much”
“Our experience with Capstone was professional, punctual and very responsive! From the sales to the operations and permitting and coordinating with Piget Sound Energy, every employee of Capstone Solar did an excellent job. The panels are beautiful and every part of the project ran smoothly. I highly recommend this company for your solar project.”
“I went to the Redmond Ridge Verizon Victra to replace my old failing SE phone. Am a low tech person, and Colin who worked there today was knowledgeable about all the products, thorough, efficient, a great teacher, and very patient. He transferred all the data from my old phone to the new which for me was a huge thing, something that would have been hard for me to do independently.
He made sure I understood the basics of my new phone before I left, with an invitation to return if I had issues I couldn't resolve at home.
Another customer service aspect that Colin excels out is coordination of customer needs. It was pretty busy when I was there, and he was clear about how long a service would take, when customers could return (if other than a quick question) if they didn't want to wait--he's very respectful of people's time. He's excellent at multi tasking.
Colin offered wonderful customer service and I will return to this store because of him.”
“Thank you so much for having an in-person maternity section ? It's so hard to go shopping while pregnant. No one carries anything, it's all online, which is hard because the body changes so much during pregnancy! I just want to try things on and feel beautiful. THANK YOU!”
“As always, Logan was very knowledgeable and generous with his time in helping me set up my new phone. I am a technology - averse person so I appreciated the education! Also, Arun gave me a good idea today to save money on my monthly bill, which showed his commitment to customer satisfaction. Again, great service all around !”
“Great experience today with Brenna. Brought my parents in to help them sort out their account, as they’ve got a weird setup. She was super patient and collaborative. I would definitely come back.”
“I had an amazing experience with Nasarin at this T-Mobile store. She was incredibly patient, kind, and went above and beyond to help me through a number porting process with ease. Despite the challenges, she stayed calm, supportive, and made sure everything was completed successfully. Her professionalism and empathy made all the difference. Truly grateful!”
Mobile Phones
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“The shop offers a good variety of various smart phone technology at different price points, earbuds, power accessories, cases, vintage, gaming consoles, and various other useful electronic hardware.
The shop is busy with technicians working on personal device repair and data recovery. The environment is very clean and professional. The customer service is focused and direct.
I've purchased several phones from here, when T-Mobile didn't have what I wanted. I appreciate that this business is extending the useful life of personal technology devices, and decreasing these devices just becoming E-Waste.”