The Verizon store in Redmond is known for its attentive and knowledgeable staff who provide excellent customer support. Customers frequently praise employees such as Ernest, Logan, Arun, Taylor, and Brandon for their helpfulness, patience, and clear explanations, especially for those who are less familiar with technology. The team is dedicated to ensuring customer satisfaction, whether assisting with new phones, setting up services, or resolving technical issues. The store offers a wide range of services, including the latest mobile devices, 5G home internet, and business solutions. For added convenience, customers can schedule appointments online, place orders for pickup or delivery, or use express lockers and same-day delivery where available. The staff’s professionalism and willingness to go above and beyond make the Redmond Verizon store a reliable choice for wireless needs. Overall, customers appreciate the friendly, efficient, and personalized service provided at this location.
One of the best customer service I have experienced thank you very much, and I would highly recommend him again
August 2026
Shiwani was super friendly and helpful! She was professional and knowledgeable and willing to explain everything and answer my questions in a friendly manner.
August 2026
Shivani is very helpful and detail oriented. We had to add a line to an existing service and buy a new phone. She guided us through the process, thanks again! Highly recommend her!
