The Verizon store in Redmond is known for its attentive and knowledgeable staff who provide excellent customer support. Customers frequently praise employees such as Ernest, Logan, Arun, Taylor, and Brandon for their helpfulness, patience, and clear explanations, especially for those who are less familiar with technology. The team is dedicated to ensuring customer satisfaction, whether assisting with new phones, setting up services, or resolving technical issues. The store offers a wide range of services, including the latest mobile devices, 5G home internet, and business solutions. For added convenience, customers can schedule appointments online, place orders for pickup or delivery, or use express lockers and same-day delivery where available. The staff’s professionalism and willingness to go above and beyond make the Redmond Verizon store a reliable choice for wireless needs. Overall, customers appreciate the friendly, efficient, and personalized service provided at this location.
Had a great experience with Chase, very quick and easy to get my phone upgraded! Definitely will come back!
February 2026
this Location is The absolute best , I needed a phone Really bad and they were able to get me situated With a Brand new one! Thank you to Adam for the amazing service you provided, Alex and Noah thank you for Getting me Right 🗣️
January 2026
Vincent truly understands what great customer service means. He went above and beyond to help me out. His customer service skills were exceptional. He truly cared.
