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“Very patient and helpful even though i clearly come in closed to the close time. Really appreciate the transparency in the solution and information, will def revisit.”
“Even though I arrived at the store just 15 minutes before closing last night, both Gautam and LJ were very kind, helpful, and professional and provided me with the service I needed.”
11AM - 7PM
10616 Main St, Bellevue
Mobile Phones
“I had charging issues with my Apple Watch. They fixed it very quickly and without replacing the battery, so I saved several hundred dollars compared to AppleCare, which would have suggested buying a new watch instead of repairing the one I already have.”
“From the moment I walked in, I received excellent service from Brandon. He helped recommend me a new phone, educated me on different trade in packages, and when I finally made my selection, he helped me thru the checkout process. He made sure to take his time to explain everything to me. I would recommend this experience again.”
“Fernanda was amazing at helping get move my phone number Into a new account, as well as helping me get home Internet service.
She is extremely friendly, and helpful and patient and my experience with her was Truly wonderful! ?”
“I have been following and reading about this firm for over 10 years now.I have tested there equipment and find it fit for the purpose that it was intended for. There prices are outstanding for the value of what you are buying. Keep up the good work guys.”
“Alex was a fabulous advocate for my unique phone needs. I had decided to utilize AT&T to replace a landline for my brother’s business. After describing the needs of my brother with Alex, he listened carefully to understand what his needs would be to assist with this transition. Alex worked with me over 2 days and we finally came up with a very good solution. I’ve not yet installed the new phones, but feel confident it will be a great update. Thank you Alex for your patience and knowledge of AT&T solutions - well done!”
“I had an issue and called 611. My call was answered pretty quickly and the lady stated she would access my account and help me. After I gave her a code she sent to my phone, she said she would put me on hold and be right with me. 30 minutes later, my call ended up going to a survey line. I didn't leave a very high rating and another lady came on the line and apologized that I hadn't been happy with the assistance I had received. She asked what caused me to rate the service so low. After explaining, she apologized again and immediately jumped into my account to assist me. After an hour of hard work on her part, we were able to fix the issue. I asked her to send me back to the survey again so I could give her a rating. She said it is only one survey per call. So I am leaving a review and I hope Metro sees it and gives her the raise or promotion she deserves. Her name is Brandy M. from the Escalations department. I have been a customer for a long time and NEVER have I had such great service as today. Thank you Brandy M. and may you get the recognition you truly deserve!!”
“I recently purchased a SIM card from T-Mobile, and I had a great experience. The representative who assisted me was extremely helpful, patient, and professional. She explained all the plans clearly, helped me choose the best option for my needs, and made the whole process smooth and quick.
Her friendly attitude and excellent customer service truly made a difference. I really appreciate the support and highly recommend this store to anyone looking for a new connection!”
“Lilli & Leiana had A+ customer service made me feel appreciated as 20+ year customer & went above & beyond to help me for reason came in highly recommend this location .”
“Yesterday we purchased two iPhones and were assisted by Jordan LeLueur, who provided exceptional service. He was highly professional, explained everything in detail, and answered all our questions with patience and clarity. If you ever need to shop at Verizon, Jordan is definitely the right person to go to.
When additional questions came up, Jordan didn’t hesitate to reach out to the customer service team for support. John, who assisted us over the phone, also delivered outstanding service, making the entire process faster and easier.
Jordan is dedicated, responsible, and above all, has an excellent attitude toward customer service. He has great potential and would truly excel in a leadership position, such as Manager.
We will definitely return—and we will absolutely choose to work with Jordan again. We are very grateful for the experience.
Mau & Victor”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“This is the second time I’ve used Payless.
The first time was at the old Bellevue location, and yesterday was at her new location in downtown Burien.
I highly recommend Raina’s services because she is knowledgeable and provides no nonsense service at reasonable prices.
I am very satisfied with the repairs to my 12 Pro Max.”