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9AM - 5PM
22620 SE 4th St Ste 100, Sammamish
Banks
“I recently had the pleasure of being assisted by Veena while opening a new bank account, and I couldn’t be more satisfied with the experience. From the very beginning, Veena was courteous, knowledgeable, and extremely helpful. She patiently guided me through each step of the process, answered all my questions with clarity, and made sure everything was completed smoothly and efficiently.
Thank you, Veena, for your outstanding service. You’re a true asset to the bank!”
“VYLAA HELPED ME WITH A HELOC!!
It was exceptionally good service to handle our financial needs in time of need. It was very professional and knowledgeable!!”
“In the past week, I needed assistance twice with my accounts, and both times I was helped by incredibly kind and patient agents.
Steve and Armina went above and beyond to make sure everything was taken care of smoothly. They were not only professional and knowledgeable, but also genuinely caring and supportive, which made a stressful situation so much easier.
I really appreciate the great customer service and the positive attitude they showed it truly makes a difference!”
“I had a great experience with Christy, the Branch Manager in Sammamish. After spending over 2 hours with no success working with the WaFd phone representative to try to determine why my online autopayment was not posted as usual, I called the local branch. Within ten minutes, Christy was able to determine that when the online banking system had changed on November 15th, they had canceled my autopayment. She helped me setup autopayment at the branch. Really great customer service - she made the extra effort to help and I am grateful.”
“Ngl I started this transaction out reeeeeal irritated but wound up receiving some of the most impressive customer service of my life. Consider me speechless and appreciative.”
“Very friendly teller staff. They Helped answer my questions and made sure I was able to get my account opened quickly without an appointment. Really appreciated their customer service efforts.”
“I really appreciated my customer service experience today with the daytime team and would describe this bank as very friendly and well run! They seem to really have a great location and management team in place here in Sammamish. Thank you again!”
“Michael was the epitome of exceptional customer service. He went above and beyond to listen, understand our concerns, and resolve the issues thoroughly and professionally. His patience, empathy, and proactive approach completely turned the situation around.
Not only did he solve the problem, but he helped build a relationship and left us feeling genuinely valued as customers. Thanks to Michael’s dedication and commitment, we walked away as highly satisfied customers. He is a true asset to the team.”
9AM - 5PM
719 228th Ave NE, Sammamish
Banks
“I called few times and talked to Mr. Kenneth Zuerner about few different things. He is an expert personal banker that care a lot about customers and put too much effort to give the best answer. I really appreciate his time and effort.”
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“Very pleasant experience with this bank. Have been with them for a long time and service is always exceptional! Parvati provides me with brilliant advice and is always lending a helping hand. I see myself going here for a long time”