“I currently have a storage unit with Plateau Heated Storage. However, I needed a bigger space and worked with Denise on finding the best one that would fit my needs. She was extremely helpful and allowing me to view all three units that were available. In the end I chose to go with a bigger unit as that made more sense for what I was looking for. They happen to be conveniently located and are very easy to work with. I have been very happy with the service I have received being a prior client and using their establishment also to rent U-Haul trucks from time to time. If you’re looking to declutter during the holiday times reach out to Denise Or Ben!”
“Easy process to reserve a unit online, and everything was ready and waiting when we arrived to move-in! Front office staff are friendly and helpful with the questions we had, and followed up with daily reminders (email and phone calls) in between our reservation and check-in date.”
“Friendly, courteous and professional- that’s the help. Secure, clean, well lit, units inside, ample parking, semi covered loading/unloading area - that’s the facilities. I recommend you give it a look if you’re shopping storage units.”
“Facility is what it should be and customer service well done! ? very happy with my experience and transaction. Cork was awesome and super professional and at the same time very easy to talk to.
Thank you guys for doing business the good old-fashioned way. ??”
“An excellent storage experience.
The property is clean, safe, carefully monitored and well maintained. It gave a great sense of ease knowing things were closely looked after here. Victor provided an unparalleled level of professionalism and courtesy along with crystal clear communication every step of the way so you can rent with confidence. Can't say enough good things about it, would certainly store here again. Thanks for everything!”
“Blake is the man! I was having trouble getting setup online, but he made sure everything was taken care of and got me setup without a hitch. He was personable, supportive, and genuinely nice throughout the whole process, taking the time to answer all my questions. Getting access to my unit was quick and easy, and I haven’t had a single issue since. If you’re coming here, you’ll be in good hands!”
“Ian was a fantastic help. He was friendly and effective, answering all of my questions and providing solutions. It's so refreshing to have an actual person help In situations that are usually stressfull; In anIn addition to his expertise and professionalosm,, his humor and warmth made the experience actually enjoyable! I will definitely use this as my gold standard moving and storage experience. Thank you,Highland Storage and Ian!”
“⭐️⭐️⭐️⭐️⭐️
Fran was fantastic! He was quick to answer my questions, listened patiently, and helped resolve my issue efficiently. It’s rare to find someone so responsive and genuinely helpful — he made the entire experience smooth and stress-free. Thank you, Fran!”
“Jacob and Mark are so wonderful and attentive. The facility is well lit, clean, secure and has restrooms and a water fountain. I would HIGHLY recommend this facility for anyone needing storage. Huge should out to Mark and Jacob for always taking the time to wave or chit chat with me, answering all my question and addressing any concerns in a timely manner.”
“Having been someone that grew up with our family having storage units I was totally expecting a run of the mill experience. However I was pleasantly surprised to find the process fun! Gary was professional, patient and efficient. The location is clean and feels very safe. Super happy we picked SmartStop Self Storage!”
“I had an awesome experience here. Robin who works there helped me get a better space for my trailer after I struggled to fit the one I rented through the call center which was also a really good experience. He showed me other options and found the right space for me while I was under pressure to get it stored. Bravo Robin!”
“Kelly was a pleasure and made this experience a real pleasure. She was fast, friendly and efficient. She was very accommodating and her wit and sense of humor were very much appreciated and needed in the midst of a difficult situation.
Thank you Kelly I look forward to seeing you again.”
“Brittney was amazing!! Helping us relocate and giving us great customer service!! She was super helpful and very knowledgeable about everything willing to answer any question I had. Place is very secure easy to access and super clean!!”
“The main reasons I choose this company for my recent move was: 1. Licensed, Bonded, and Insured. 2: Good recent review 3: A two, vs three, hour minimum.
The lead of the team was obviously experienced and using good judgement throughout. Both movers were pleasant, polite, and efficient.
They met my expectations 100%. Definitely would use them again and recommend their services to others.”
“A very professional A1 service they have provided what others could not, everything was explained to the details, Thomas and Vanita were kind and friendly . I would definitely recommend this business if you are looking for a solution to store your personal property.”
“Rick was so helpful from day 1... he helped me find a unit that best suited my needs, helped everything flow smoothly on move in day with the movers, and has willingly listened to and answered any questions I've had. The facility is very clean and secure. I highly recommend it.”
“Melissa was absolutely brilliant in helping me get my storage unit lock to open! Even though it was super busy, she still found the time to help me and the others quickly, intelligently, and with total ease. Thank you so much!”
“I’ve had two very different experiences with U-Haul pick-up locations. At Redmond Ridge Self Storage, store manager Alexcia was phenomenal—so helpful and kind. Moving is always stressful, but having someone like her truly brightens the day and makes everything so much easier. You can tell she genuinely enjoys helping people. In contrast, my experience at Red Way Self Storage was the complete opposite. The staff member there was unhelpful, rude, and dismissed my questions by saying he didn’t even work for U-Haul. It was clear he didn’t want to be there. Honestly, I wasn’t planning to use U-Haul for my interstate move, but I’m reconsidering just because of Alexcia at Redmond Ridge!”
“I love the lady that works here shes so super sweet and always smiling and very very helpful all the time I would definitley let people know to get a storage unit here.”
“Support at Bellvue were very helpful and explained things about how they increase prices only once a year compared to Public Storage who I left because of there continual every three month increase.”
“This self-storage facility is safe and makes it easy to move your things in and out. We came in responding to an ad for 50% off the first two months. Unfortunately, the discount was not honored during the time we stored our things there. We let Cinda know at the front desk, and though it took a couple months, she persevered and got us our discount refunded. Thank you Cinda! We would come back and work with Cinda anytime. :)”
“There was an issue with my daughter's unit and Mattrell C. went above and way beyond to resolve it. Thanks Mattrell, I'd give you 10 stars if I could :)”
“I rented a unit here from April through August and highly recommend it! Jim is SO nice and helpful. The units, halls, building, elevators, etc. are pristine and very secure. The size I needed wasn’t available when I first inquired, but I gave my name and one was available less than a week later.”
“Wonderful!! My husband and I rented a storage area yesterday and it was a truly positive, easy experience with Stacey and John setting us up! They made it even fun!”
“We started using them when we moved to the area in 2018. The building has always been incredibly well looked after and clean. We never had to worry about our things in storage.
That would've gotten a four star review - they were great and better than anything else we've used. But they got five stars because of how they went way beyond over the last few months.
We decided to move and needed to store our things before it got loaded. Ariel did everything to make this the easiest and most efficient move possible. Getting the units, dropping the units we didn't need, help getting a truck, loading and offloading by the movers etc - every single time the team made it as smooth as you can imagine. And ALWAYS with a smile. Not just brilliant professionals but great humans too.”
“I was able to find a Tiny “Gem” 5x5 in This Public Storage — the big plus being right near the front door, and at first I had my Misgivings with the small front parking lot and security w/ so close to the Front. And I was scared origin thinking I could NOT afford Public Storage— bc they were Always Higher than the Competitors.
But so far so good! Everytime I came there was enough parking (there IS ample more parking downstairs — as the Property is Huge!), the Front Door is Secure and the Staff: Kelly (sad shes gone), Jhon and Robin are great, Resourceful and helpful. And I got an amazing 2-month Deal, but my Monthly price was Affordable for me to Stay.
The building is located in a convenient spot right off 405/520 fwy and not too far from the 90. Its in a good Quiet enough area, its Clean, and they keep the weird Transients or Squatters out from doing Drugs, Stashing Food or leaving Trash in the Units or Property (that I’ve seen at other Facilities… pretty much everywhere now). Im Pretty Happy being here, altho I think I may be moving out soon enough in the Fall. Thank you to this Public Storage — and Kudos! -Samantha”
“Very Nice facility. Some Heated and some not but it’s well vented. Good pricing and you get a Free Moving truck. Trevor is nice, polite, well communicated and a funny guy. You definitely will love the place.
Oh! There is a dock station for easy loading and offloading prevented from rain.”
“Had an issue trying to open my lock, tried looking for someone to help, then I came across Blake. Kindest and most patient man, helped me figure out that d033 was in fact not my storage. ? thanks Blake!”
“I have experience hard time to complete my payment online, then Mark see my online reservation and call-in to check to see if I need help. Finally I successfully complete my rental process in store. Mark is such a wonderful person! He is patient, kind, and explains everything so clearly that it’s easy to understand. I’m really glad I had the chance to meet him and truly appreciate his help.”