Ballard Collision CARSTAR, part of the largest franchise network of independently owned and operated collision repair facilities in North America, is known for its professional and responsive service. Customers have praised the shop's frequent and informative updates, as well as the team's ability to navigate the insurance process and ensure a smooth repair experience. The quality of the work is also highlighted, with customers noting the "beautiful" results. While there were a few minor issues, such as some areas being left dirty, the overall experience is described as "excellent" and "great," with the shop's communication and professionalism being particularly commended. Customers would highly recommend Ballard Collision CARSTAR for any collision repair needs.
I had a wonderful experience at Ballard Collision. Sarah and Cinthia were kind and helpful, but most of all, made me feel comfortable and that my car was going to be in good hands. And it was! The completed work is amazing. Really great job!
September 2026
I would give them 10 starts, Sarah is absolutely wonderful, kept me informed throughout the process communicated clearly , made the whole process a breeze from start to finish, The whole team was organized, professional and a pleasure to work with. I highly recommend CARSTAR Ballard.
September 2026
We had a great experience with Ballard Collision CARSTAR. They were quick to get us in, accurate on their estimate and we had our car back within 2 weeks. They made it easy to work with our insurance and are kind folks all around!
