Brooks Trailhead is a store located within running distance of Downtown Seattle. The outside of the building is perfect, featuring a statue literally made of running medals. Inside, a large book holds submissions from the people who donated those medals. The selection of shoes and apparel is unmatched, with everything from the website available in the physical store. This includes shoes, apparel like the Run Visible gloves and Distance Short Sleeve t-shirt, and popular items like the Shakeout Pant. The store also features special items like a Seattle mug.
The employees provide phenomenal service and are really helpful, knowledgeable, patient, and kind. They are not at all judgmental and truly want customers to be satisfied. They listen extremely well to customer needs, offer incredible recommendations, and know exactly what will work best, ensuring they do not lead customers astray. Staff will go out of their way to correct any issues. The store offers great value all around.
Other great features include cool fitting rooms designed like a track, a reading nook, and bios of the Trailhead employees. The store also hosts a run club on Tuesdays and Thursdays that looks very fun. Overall, it is a great place to visit for shoes, new running apparel, or for any fan of Brooks.
Mike is the GOAT. Love his stories and customer service. He’s real and offered excellent advice.
August 2026
This review is for Jessica. Jessica helped with my purchase today and she’s very knowledgeable, professional, and very friendly. I recommend visiting the store if you have any questions and/or looking to try on shoes.
August 2026
A beautifully merchandised showroom of Brooks running products with a knowledgeable and attentive staff.
