Crate & Barrel in Seattle, WA offers a wide selection of modern home furnishings, decor, and kitchenware designed to help customers enjoy the moments that matter. The store features high-quality furniture, housewares, modern lighting, rugs, dinnerware sets, and unique home decor, including a dedicated Crate & Kids area with nursery furniture and toys. Customers appreciate the helpful and knowledgeable staff, who provide excellent service both in-store and virtually. Several reviews highlight staff members like Todd, Mimi, Jason, Sailor, Ronnie, and Nick for their sincerity, professionalism, and friendly attitude, making shopping experiences enjoyable and personalized. The store also provides free interior design services, curbside pickup, home delivery, and in-store pickup. Customers recommend visiting the store rather than shopping online to receive better assistance and personalized help. Despite occasional issues with delivery, the staff's responsiveness and dedication shine through, with associates quickly resolving problems and providing outstanding customer service. Overall, Crate & Barrel in Seattle is praised for its welcoming atmosphere, well-organized layout, and staff commitment to making customers feel confident and satisfied with their purchases.
I had a frustrating experience at Crate & Barrel when trying to exchange a chipped bowl, but Kiersea Reynolds, the store manager, went above and beyond to make it right. She handled everything professionally and quickly. She definitely redeemed a loyal shopper and turned a bad experience around. Thank you!
September 2026
Amanda was absolutely wonderful and found us exactly what we wanted right down to the color/fused knife handle. She was informative and kind. Wonderful experience.
September 2026
After reading so many one star reviews, we were intrigued and went to shop for some plates. Staff was very helpful and nice. Almost to a fault. They'll hover over you while you're browsing - just let people ask for help when they need it.
