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“The staff and storage facilities are amazing and can't recommend storing with West Coast in Columbia City! I've stored with them for a couple of years and only have great things to say!
Nicolas was extremely helpful and kind! Big thanks to him, Amy, Greg, and the rest of the team for making it a great, low-stress experience to store my things!
The parking lot, halls, and storage units are very clean. It looks like they must clean the halls pretty frequently. The indoor parking lot for loading and unloading feels very secure with a code to get into the building as well as the elevator. There are well-maintained carts for bringing things to and from the storage units. The elevators operate smoothly and quickly.
Thank you again Nicolas, Amy, Greg, and the rest of the team at West Coast Self-Storage in Columbia City!”
“On the pricer side but 1000% worth it for the storage and customer service! Alecia is the best and super friendly/knowledgeable. Would definitely come back to here if I ever need storage again in the future!”
“Great experience! Very friendly and helpful staff! I had originally booked a smaller unit than I needed and they showed me the unit that better fit my needs and corrected the agreement with ease. Transaction was easy. Building is well lit, working elevator, and carts are available for load in. Highly recommend as they are cheaper than Public Storage and have actual people working onsite to assist.”
“Just got a unit here. So far, it's been a great experience. The place is clean, staff are kind and polite, there are plenty of carts available for moving heavy items or lots of stuff. I have yet to find anything negative.”
“Ravel and Melissa are wonderful to work with! They are organized and helped me understand the whole process from start to finish. Safe and secure storage space with climate control. What else could a guy ask for?”
“We rented a truck for 2 weeks, this was for a trip to a family reunion. My brother rented a vehicle as well. Both of us had an amazing experience with the staff of Enterprise at this location. Amanda, Tatsumi and Brandon were fantastic at making sure we had everything we needed, answered all of our questions, addressed the one concern that came up in a fair way and just made sure overall this went great. I highly recommend this location and the staff there!”
“Great experience signing up for a space with the manager Edd. He was friendly, helpful and very easy to work with. He showed us our options and did a very good job explaining the process. I would 10/10 recommend this location!”
“I'm sure you guys are great, but your customer today was driving on i5 and 522 with an unsecured load including pretty large rocks that could easily shatter a windshield or worse.”
“This is a small business, family-owned and it is fabulous. I ended up renting a unit and then end up not using it and I had no problem canceling my lease. These guys are awesome! Always going to recommend them.”
“Had a great moving experience at this branch. Joaquin especially helped me would with answering questions about renting and driving a large truck. He made sure I had everything I needed to make my moving experience smooth and continued even after checking out. Would definitely recommend this branch!”
“They were very helpful and close to my job. I originally went in uhaul site since they use to be affiliated with them but that was when they were First Ave Storage now they are now CubeSmart Storage. They were able to help me right away today and and got move in on my lunch break so it was awesome experience and again very helpful in my time of need. Don't forget for every new rental you get half off your first 3 months in.”
“The only thing that weirded me out was that the lighter sockets were dead, so I couldn't charge my phone, and it died during the moving process. There was no lock at the back, but other than that, the process was quick and awesome! The professionals were patient ( I had to get my card corrected by the company, and it took 20 to 25 minutes, and they were wholly understanding. They were kind and courteous.”
“Karla is an absolute superstar! Today i rented a truck from this location. My time for pickup was towards the end of the store's hours and i was running behind schedule. When i walked up, staff was leaving and had already locked up for the night. Karla saw me walk up to the door and answered with a smile asking for what I needed. She swiftly invited me in to help me out. She was kind, professional and efficient. It seems rare to see someone go over the top to help someone like this and Karla's demeanor was extremely refreshing. I will be sure to use this location for all moving needs from now on!”
“This was the smoothest rental and moving experience I've had in a long time. The day rate and self drop-off after hours is such a huge perk, everything went smoothly and easily. I also appreciated the amount of staff present in the morning upon pickup, I did not have to wait in line and got all the help I needed right away for a quick pick up of my truck. The truck was in great condition and was exactly what I needed to safely move my possessions. Thank you very much team Uhaul, keep up the great service at this location!!”
“Service was fast, informative, and well versed. Staff was kind and made sure to offer help and the option of additional services I was unaware of. They were incredibly kind <3”
“For hitch install.
Owner of this branch was very reasonable and accommodated my crazy scheduling and poor communication.
Install was done on time and at the most reasonable price I could find in Seattle.”
“Working with this guys over 3 years, great customer service and best prices for long term rental. Also bought a truck from them, everything was pretty easy and comfortable.”
“Smooth rental experience here. Reserved online just a few hours before planned pickup, picked up during store hours for a quick checkout, and very easy return during after hours.”
“Very clean truck, easy pickup and drop off with the mobile app, friendly staff, and great location! I've rented a lot of UHAULs in my life and this was one of my smoothest experiences.”
“Got some boxes for an inter-city move and the staff were very helpful and also helped
me load the boxes into my car. Recommend if you are moving and need supplies!”
“I've rented a van here twice, both times I made a mistake submitting the mileage and got overcharged, and the management were serious and timely with getting it corrected, good people working here. Sometimes the vehicles have to be rented out on E because people siphon their gas, a little annoying but not that big of a deal.”
“Best rental experience of years of car and construction equipment renting. Knowledgeable, professional and efficient are a few qualities of Brian. Shortly after having returned the truck , Brian called to say he saved a tool he found in the cab. A bonus to an outstanding experience. George”
“I had reserved a moving van, but it had broken down. Unfortunately, when I arrived, they didn't have one available that size to substitute. Fortunately, they immediately telephoned the nearest dealer, about 10 minutes away, & my needs were met right away. They were most friendly & helpful. When the need arises again, I will choose to use their services.”
“Rob is always so kind and helpful ! Once when coming to grab a uhaul before the shop was open, I couldn't get the uhaul app to work properly. I called Rob and he came to help us even though his store wasn't open yet. Definitely get your truck here ! And check out his super cool store too !”
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“Paige gave me a tour of the storage unit I was interested in to confirm if it was the right size and was able to answer all of my questions. Overall it was a quick and easy process getting a storage locker.”