Victra, a Verizon Authorized Retailer in Seattle, WA, is known for its friendly and knowledgeable staff dedicated to providing a positive customer experience. Customers appreciate the helpfulness of employees like Michael, who explained issues and helped upgrade phones without extra costs, and John, who efficiently assisted with porting numbers and transferring service. Rashad stands out for his outstanding support in replacing iPhones, making a typically stressful process much easier. Another employee received praise for excellent customer service and professionalism. The staff's expertise covers a wide range of Verizon services, including phones, tablets, mobile broadband, accessories, and device protection. Overall, Victra aims to connect technology with life in a trustworthy, fun, and profitable way, ensuring customers receive helpful, quick, and friendly service during their visits.
Robert and the team was super patient, efficient and amazing with all the help they provided for my family and I making it super easy and stress free as we were contemplating on making the switch over to Verizon. Would definitely recommend this location to all my family and friends for any Verizon issues!
March 2026
Jesse at Verizon was awesome! Super professional, friendly, and efficient. Made my visit completely stress-free. 5 stars!
February 2026
Amazing help from Alex! He helped me setup everything and was very patient! Thank you Alex
