Verizon offers a wide range of mobile, 5G home internet, and business services at their Seattle store. Customers can visit the store or schedule an online appointment for convenient service. Online orders can be picked up in-store, with free 2-day shipping, express lockers, and same-day delivery options available. Customers have reported mixed experiences, with some noting long wait times but praising the knowledgeable and helpful staff. Employees such as Emily, Sam, Kim, and Noah have been commended for their patient, explanatory, and professional assistance in resolving various issues, from phone problems to setting up home Wi-Fi plans. Overall, Verizon aims to provide a comprehensive range of services and a positive customer experience.
Jorge's calm manner and knowledge and time and effort were so helpful to me. I'm so grateful and would 100 percent recommend his help to anyone in need! Thank you Jorge!
July 2026
Brandon was extremely helpful with my issues and this store consistently has the best customer service. It's the only Verizon store I will ever go to.
July 2026
Came in to add a line on a plan brandon green was extremely helpful and courteous.
