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“We worked with Molly Wilson on a loan and she was very professional and finished everything in a timely manner. Great communication and Will recommend this credit union to friends and family. A+ Molly!”
“This is a great Credit Union. If you want to bank that has a human touch then this is the place for you. I've been with them for over 35 years (Alaska USA CU).”
“Friendly, warm, welcoming and knowledgeable! Other than the tight parking spaces/garage, Salal at Northgate has always provided professional and competent service.”
“I opened an account in 2000(I think).
I lost everything job, income, home,and car. They never closed my account. I called to open an account. The service agent said my account was never close. Best credit union (bank) ever. Thank you”
“Dagem at the Silverlake branch of Global CU was extremely kind and helpful with assisting my mother and I with the banking changes after my father passed away. I can’t recommend him more highly!!”
“I’ve been banking with Salal and this particular group of reps since their old location near Kaiser Permanente on E John St. The service is always spectacular—every rep is friendly, helpful, and get me in and out quick, even when I have shared branch business! I’m planning on making them my primary CU in the near future. Highly recommend!”
“I recently opened a line of credit with WSECU to help rebuild my credit. A couple days after receiving my brand new credit card, I was pick pocketed at an event in Seattle and all my cards were stolen. I cancelled the card immediately but there were already 6 transactions on the card. It was a holiday weekend but the day I could reach the main line, the woman who helped me was so wonderful. I wish I could remember her name. If it helps, this was on Tuesday evening 5/30/23 at about 5pm. She was so kind to me, she listened to what happened intently, she went through all the fraud reports with patience and compassion, and she cared about my situation. When she told me the new card would be there in 10-14 days, I asked if there's any way to get it sooner (I offered to pay the expense) she then put me on hold to call her manager and got permission have my card expedited to arrive in 2 business days AND waived the fee for that. My card arrived in 2 days as expected with the balance reset. Wonderful customer service.”
“Have been a member of this bank for many years.Always have excellent customer service.Shout out to Nick he was attentive,knowledgeable and portrayed excellent customer service that made me feel comfortable. Keep up the good job”
“I had what I thought was a simple issue that turned out to be more complex than anyone thought, and everyone, from the concierge staff member to the manager, were all very kind and patient with me. There was a once-in-a-blue-moon computer glitch that had me all frustrated, and their team was just the best at helping to sort it all out.
Highly recommended for all your banking needs, simple or otherwise.”
“I got there close to closing but they were still kind enough to check me into the waiting area and see me. I didn't have to wait long. Judith helped me and she was very kind and genuine. The other staff members were also very nice.”
“I'm so glad I transferred all my bank accounts to BECU!!! They are SO much better than my old bank + the staff are always so friendly. Joey took such good care of my mother that she encouraged me to open an account...then we brought in my husband, my father, my best friend.. etc. Joey has hooked us all up, and we couldn't be happier! Today, he helped me open an account for my small business - the last one I needed to convert to be fully and exclusively a BECU member.”
“Sean at Sound Credit Union is awesome! Always patient and helpful he's excellent at explaining new information and taking care of our everyday banking needs. I highly recommend Sean and the entire Sound Credit Union Edmonds team.”
“Michelle have been taken care of me several visits and her services exceeded my expectation. She constantly spread positive energy,speaks clearly and professionally. If you need help with something for Michelle,”
“I have been trying to get a loan from other bank for 3 weeks knowing that I was already approved and I am glad that I didn't get it. I decided to go to Sound Credit Union hoping to get a personal loan with a 7.5% interest rate. I left with all the needed amount in my new account with only 2.44% ??The nice lady (Unfortunately I didn't get her name) worked with me on the loan and then she told me about an option that I have never thought about it. But the the end I left the bank happy and having a great dealLoved this bank, loved everyone thereThanks again and definitely will consider my coming loans with you!!”
“The employees at this bank have gone above and beyond to help with my banking needs, both business and personal. I have been with Verity for over 20 years, have 5 accounts there and my house mortgage. The manager and tellers know my name and even my kids names! They build community by hosting local music events and art shows.”
“BEEN A MEMBER OF THIS BANK FOR MANY MANY YEARS. TODAY WHEN I WALKED IN MARISOL TOOK A NOTE OF MY ACCOUNT, MADE A CHANGE IN LESS TIME THAN IT TAKES TO TYPE ABOUT IT, AND CREATED AN OPPORTUNITY FOR ME TO RECEIVE INTEREST VIA A MONEY MARKET ACCOUNT. HER PERSONAL ATTENTION WAS IMPRESSIVE, NOT PUSHY, AND VERY WELCOME. I LOVE MY LOCAL CREDIT UNION.FYI THE PHONE PEOPLE ARE AMAZING & UP IN BELLINGHAM.”
“WSECU is such a great bank. They have always helped me with, loans, personal loans, car loans and credit cards. When other banks would have not. I cannot express enough about my bank WSECU.”
“Becu is an awesome bank, been a member 6 months. They offer great services and went in today to get a personal loan. Sam was super knowledgeable and had excellent communication on helping out with the loan. Sam also set us up with a refinance on the car loan, saving us a lot of money. Sam was super helpful. Thank you!”
“I have always had a great experience with this BECU branch. I have been coming here since it opened. The staff is very friendly and helpful. Whenever I had a question they got to me quickly with very little wait time, even when I had made no appointment!”
“There was a misunderstanding that happened today but Guy worked real hard to try to fix the problem and Kaila the Branch Manager was super kind and helpful in resolving my issue!”
“This location is awesome. Never thought I would have a favorite bank branch. Sheila and Clove are good at their at what they do, knowledgeable, and best of all just nice people.”
“I went in to get a personal loan for debt consolidation. Emily T. Was extremely helpful throughout the process. She also shared saving strategies for my newborn son and referred me to financial planning services.
They even went out of her way to follow up on an unrelated card issue with me afterwards. I’m beyond satisfied with the level of customer service and am looking forward to interacting with Emily again if the need arises.”
“Lived in Tri-Cities for many years. Love this CU. Glad to see that they merged and migrated their service area to this side of cascades. I still have part of pay directly deposited to this CU, although I also have BECU accounts. It is much easier to manage business with a local representative. Looking forward to more interactions with GESA.”
“I frequent Verity in Lynnwood - to access my account in a credit union in Tacoma (a great service they provide). I was there a few days ago, waiting in line, when I walked over to the Asst. Branch Mgr., Querico Borja to tell him that I couldn't help but overhear his phone conversation. He was so kind and patient, and I just wanted to give him positive reinforcement. He very much appreciated my comments to him and I wanted to make note of his professionalism and kindness here too.”
“Tyler was so quick and helpful with me today! I wasn’t sure if this location would be open since the photos show Inspirus - but it’s legit! It’s here! And Tyler is awesome. Thanks Gesa!”
“So happy to have discovered this hidden gem! Excellent customer service and a lovely bank, feels like a spacious, old style yet modern bank.As you enter there’s an indoor atm and adjacent to that is a lounge/cafe. Definitely switching to this bank soon!Btw, Thanks to the teller Matthew for the info today!”
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“The staff here is very helpful and gives good advice. They were extremely helpful when we purchased a new house while keeping the old one as a rental property. They carefully explained everything we needed to know and were friendly and prompt.”