The Verizon store in Silverdale is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the attentive and friendly employees who efficiently handle their needs, whether it's upgrading phones, setting up new devices, or resolving account issues. Many reviews mention staff members like Adonis, Sky, and Jose, highlighting their patience, education, and care in assisting customers. The store provides a variety of convenient options, including online scheduling, in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. Customers have described their experiences as the best they've had when buying a cell phone or upgrading their devices. The staff is recognized for taking the time to educate customers and ensuring they leave satisfied and with a working phone quickly. Overall, the Silverdale Verizon store is known for its great location, fast service, and staff who genuinely care about customers, making it the preferred choice for many in the area.
The manager is rude staff told me to go to different company not impressed also manager refused to give me his name after 20 yrs as a Verizon customer I've never been treated so poorly
May 2024
The best experience I have ever had when buying a cell phone. Adonis was great! Customer service and knowing how it all works makes him the "go to guy." This was a big change going from our old flip phone to this new s23 Galaxy. Thank goodness he was so patient and took time to educate us..we needed it!! Thank You!
February 2024
This is the only Verizon store I go to. We had to get a new phone. The staff is attentive, timely, and listened to our needs. Had us in and out of there with a new working phone in no time! They always take care of my cell phone needs.
