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“Cathy at the Silverdale store is a perfect example of a superb customer service provider. She should be used as a trainer for an example of expert knowledge and extremely kind, as I was frustrated on arrival.
Pay here, or she will be stolen away.”
“Made an appt. to upgrade our internet. Got to store right when they opened. There were at least 5 employees ready to help customers. We were helped right away. Did not take long to do what we needed. Even saved a bit of money.”
“I don't get the bad reviews went to pick up my router and I was out of the store in less than 10 minutes Derek was very helpful and I forgot the other guy's name but he was also helpful”
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“I gotta say... going to the Verizon store is usually very troublesome.. but NOT today! I just had an amazingly informative and helpful visit. The person helping me was very polite and helpful with my phone issues.. we're trying what she said to do, if it works great, but if it doesn't... still not going to be upset, cause she was so helpful and not dismissive like I've been treated in the past.. so THANK YOU”