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“Heather and James have made my recent life transition a breeze as far as providing professionalism and assistance with a new plan and internet and all while being courteous, friendly, and supportive”
“My customer customer service rep was extremely helpful as soon as I stepped in. Went from potentially not being able to get anything accomplished to efficiently getting it all done and more! Thank you Devan!”
“Amazing sells rept Rani helped me a lot and got me set up on my new phone without any issues, want to buy more stuff from here because of her, definitely deserves a raise”
“Long story short ended up here because I had purchased a phone at the Tacoma location they did not help at all except for one guy Jerald he was trying his best to help. (I left a review for the Tacoma location if you want to know more) when we got there Michael greeted us and ask what we needed help with mentioned to him the problems we had with the phone and what had happened at the Tacoma location. He inspected the phone and said that the problem we had with the phone was not normal for it having a new battery (it would shut down at 20%) and he offered us a exchange for a similar phone and said that the new phone also had warranty and if we had any problems with it to go back and he would gladly help us! I highly recommend the phone guys especially the Puyallup location Michael is awesome friendly and very knowledgeable!”
“We came to look at new phone and Bayard helped us the moment we walked in. We were able to upgrade two lines in our account. Thank you so much for the help. We will definitely buy with him again.”
“My boyfriend and I went in because his phone all the sudd stopped working. Vlad checked out his phone and immediately knew what to do. He took it to the back and had it fixed and working within 5 minutes! Lil bro saved us a completely new phone that we were ready to buy— thank you so much!!!”
“June at Verizon did an amazing job working with my wife and I! He helped with setting up new Watches and a phone and did all the screen protectors as well! Very helpful young man! Appreciated all his efforts to make this a smooth transition!”
“Jerald was great he found me a phone at a good price really appericate it !!!! I love my new phone. It’s so much more better. The camera is excellent. It’s only an iPhone 13 Pro Max, but I still love it. He did a really good job out of helping me going through the prices going through the different plans and I truly truly appreciate it.
Thanks”
“We were greeted in a friendly manner, by the Verizon representative, who understood our needs and completed the upgrade of our phones in a friendly manner, answering our questions in an understandable way.”
“Ron was super helpful after I had tried everything under the sun to get my new phone activated. He was patient and willing to call ATT corporate TWICE for me. Yayyyyy”
“I had a great experience at AT&T, and Krystal made it even better. The entire crew was kind, attentive, and really gave me the best guidance. She handled everything quickly and made sure I was taken care of the whole time. Excellent service—thank you, Krystal & team!!”
“My experience at the ATT store was great. The staff -including the manager were friendly, knowledgeable and persistent and they managed to resolve the question I came in with, even if it took more than an hour to do so.
The actual reason I was in the store (a 90 minute drive for me, but the closest store able to deal with my issue) is not a positive reflection on ATT's customer focus. I needed to transfer a business phone number to my personal account. I thought, 10 minutes, tops. Instead, it took 5 days, 4 calls, 3+ hours on hold and eventually 1+ hour in the Tacoma store. In the process, I received 23 emails from ATT. It was awful, and not an advertisement for ATT's ability to implement functional, customer-friendly, effective processes.”
“Peter was extremely helpful. He acknowledged us when we walked in and offered assistance within seconds of entering the store.
Peter gave excellent customer service and made the adding additional lines a seamless process that keeps building my confidence in AT&T.”
“The staff is knowledgeable about the phones, services and discounts.
When you call the store they don't answer the phone all the time.
I've always received great service from the staff here.”
“This store is very local, my experience here was awesome it was like I wanna say 1-2 years ago , rep met my needs and asked questions, I still have the stylus sitting at home she sold me as a an extra phone. Lesly was a good sales person”
“Huge shoutout to Jessica at Cricket for her amazing customer service! She was so kind, patient, and incredibly helpful from the moment I walked in. Even after I had to come back the next day for some extra troubleshooting, she took care of everything quickly and efficiently — no hassle at all. Jessica explained each step clearly and made sure I understood what was going on, which I really appreciated. You can tell she genuinely cares about her customers and takes pride in making sure people leave happy. Thanks to her, I walked out with my phone working perfectly and a great experience all around. Highly recommend seeing Jessica if you want friendly, fast, and thoughtful service!”
“Nigel the gentleman on today was the best cricket person ive ever came in contact with.Was pleasant and told me how to fix an issue none the less with a smile and gave us extra info as well.Will definately come back if need be”
“I was having some major problems with one of my phones and the gentleman there Jose was very helpful got my phone back on the road showed me some phones for the future that I could buy. Was a good experience”
“Whole staff was friendly and service was smooth. I watch them help each other out. And they communicate with customer and other staff Member politely. Shoutout to Denajia”
“Had an amazing experience upgrading a line. Courtney and Franklin were wonderful, willing to answer my many questions, and they took care to make sure everything went smoothly. I will make sure to return here for any future upgrades, they are highly recommended.”
“I went to this location after having a bad experience at the Olympia location. Elena was very polite and helpful, and fixed my problem quickly. The store in Olympia told me I needed a new phone.”
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“Dexter was amazing! Excellent customer service, when there were system issues the first night we came in with upgrading our phones, he scheduled an appointment and made sure the offers we had our first trip in were still valid. Very friendly, knowledgeable, and did not feel like he was trying to rip us off or oversell everything under the moon! Added bonus the play list in the store while waiting for everything was great music and made the trip more enjoyable. All in all, DEFINITELY recommend Dexter at this location!”