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“Spokane, Tyrone Larson is the best!!! Always goes extra mile, efficient and friendly. He always makes me feel at home. Tyrone is living example of how to practice the Golden Rule. Tyrone is a value beyond compare.”
“Exceptional customer service from both Garrett and Mauricio.
Went above and beyond to upgrade my phone today to the s25. Even treated me with a coupon for my new case! Thank you so much you guys, will be back!!”
10AM - 7PM
4823 E Sprague Ave, Spokane Valley
Mobile Phones
“Tasha Maria is the best customer service employee I’ve ever had the privilege of dealing with every time I go in there she makes sure I’m happy and leave that way.
Thanks Tasha you are awesome.”
“I changed to Cricket because of a problem with my last carrier. Perry and Mike at 13817 E. Sprague Ave in the Spokane Valley were SO HELPFUL AND PATIENT WITH ME. They spent as much time as I needed to help change carriers and to set up what I needed on the iPhone11 I selected. When I left the last thing they said to me was to return anytime I needed help. Today (several days later) I returned with about 4 items jotted down for help. Again I left feeling I was treated so very nicely ..... I would give them both 10 STARS if you had given me the choice! Thank YOu.”
“Jean is absolutely the best co -worker and best duo partner I’ve ever had in my experience of Retail. This team Needs more Jean’s but there can only be 1 Jean ‼️I appreciate you for the short but wonderful time with the team and Great luck on your new adventures after Today !The greatest tag team partner ever my guy Jean ???‼️”
“I love the service I get from them whenever I go in. The team is never annoyed even if I just want to go in and ask questions for an hour. They're eager to help me, and they're so reasonably priced.”
“Addy was extremely helpful today setting us up with for new plans and four new phones. She handled everyone very quickly and was extremely knowledgeable. Very happy she helped us today.
We came back from AT&T…they aren’t great and we are happy to be back at Verizon as Addy has way better customer service and care than anyone we met over at AT&T.”
“I went in to get set up with new service, Angel helped me and she was absolutely phenomenal. Just all around an amazing experience, definitely recommend switching and going here to do so!”
“I had the absolute pleasure of working with Hailey, and I cannot say enough good things about her. As a cell phone representative, she consistently goes above and beyond to provide exceptional service. Hailey is not only highly professional but also incredibly kind, caring, and honest — qualities that make a huge difference in customer service.
One of Hailey’s greatest strengths is her ability to truly listen to customers’ needs and address them with patience and empathy. She takes the time to explain things clearly, ensuring that every customer feels heard and understood. Her honesty is refreshing, as she always provides transparent and accurate information, helping customers make informed decisions without any pressure.
In addition to her warm and thoughtful approach, Hailey is the definition of professionalism. She handles even the most challenging situations with grace and maintains a positive attitude no matter the circumstances. Her extensive knowledge of products and services makes her a reliable resource, and she is always willing to go the extra mile to find the best solutions.
Hailey is an absolute asset to any team. Her dedication to excellent service, combined with her kindness and integrity, sets a standard that others should aspire to. I wholeheartedly recommend Hailey and truly believe she brings out the best in every interaction.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I have been metro customer for over 10 years. T mobile keeps trying to get me to switch, I won't because of Scott!! Scott is the best owner ever!! His customer service is unmatchable, his knowledge is amazing and he is the most honest and friendly guy around! He is truly helpful and has your best interest, he is very honest and so easy to work with!! As long as I'm in the valley, I stay with metro because of Scott. Thanks for being you Scott and for making it a great experience for those of us that prefer In person transactions. You are the best!!”