Victra is a local Verizon Authorized Retailer located in Spokane Valley, WA, dedicated to providing the best possible experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers consistently praise the exemplary customer service, highlighting the knowledgeable and friendly staff. Many reviews mention specific associates, such as Ryan, Mauricio, and Willow, who go above and beyond to assist with various needs, including phone replacements and family plan additions. Visitors appreciate the staff's willingness to help, even beyond closing time, ensuring a smooth and enjoyable experience. With a commitment to connecting technology to life in a trustworthy and fun manner, Victra is a highly recommended choice for anyone seeking Verizon services in the area.
Exceptional customer service from both Garrett and Mauricio. Went above and beyond to upgrade my phone today to the s25. Even treated me with a coupon for my new case! Thank you so much you guys, will be back!!
May 2025
Great service and I was quickly in and out with a beautiful new phone and all of the extras I needed. Customer service was exemplary.
May 2025
We were helped by Emily at two different locations & she was awesome both times!
