Verizon is known for its amazing customer service, with a dedicated team of experts available to assist customers at over 60 locations across Montana, Wyoming, Colorado, Washington, and Oregon. Customers consistently praise the knowledgeable and friendly staff, who take the time to ensure that each individual receives personalized support. Recent reviews highlight the exceptional service provided by team members like Sojiah, who is recognized for his patience and ability to explain technical details clearly. Customers appreciate how the staff engages them in conversation, making their visits enjoyable, even when there are delays. Zach also garnered positive feedback for his commitment to helping customers resolve issues, demonstrating the store's dedication to customer satisfaction. With a focus on creating a welcoming environment, Verizon employees are not only helpful but also eager to answer questions and provide guidance on new devices and plans. Many customers express their intent to return, citing the phenomenal support and care they receive at this Verizon location.
We had a fantastic experience with Nate at the Mission location. He went above and beyond.
August 2026
Nate was exceptional. Truly went above and beyond for us as long time customers. I appreciate their communication and ability to work with me, answering questions and offering best solutions. Thank you Nate!
August 2026
I just had a fabulous experience getting a new I phone 17, with Nate’s help, at the Spokane Verizon store on Mission! Nate is professional and patient. He went out of his way to get my new phone set up and called corporate to advocate on my behalf for a billing issue. Excellent experience. Highly recommend this store... read full comment
