JCPenney has been a reliable shopping destination in Spokane, WA, since 1902, offering a diverse range of products including fashion, home decor, beauty, and accessories. Customers appreciate the affordability and good selection, often highlighting the excellent sales available. The store is known for its quality brands like St. John’s Bay and Liz Claiborne, which provide lasting value. Shoppers have praised the helpful staff, with specific mentions of employees who go above and beyond to assist, making the shopping experience enjoyable. The store is clean and well-organized, often featuring great deals, such as special promotions on coats. Overall, JCPenney is a favored spot for families seeking comfort, style, and exceptional customer service.
Kelsey was very very patient and outgoing she went through every single last step she could without going against rules to satisfy her customers and we're so appreciative of her for that.
June 2026
Melanie the jewelry manager was extremely helpful and knowledgeable. She was also very nice and patient. Highly recommend her specifically!
March 2026
What can I say it's a J.C. Penny store. Has what you would expect from a mall department store.
