The UPS Store #2161 in Spokane is a locally owned business that provides a variety of services, including packing, shipping, printing, document finishing, notary, shredding, and faxing. Customers consistently report fantastic service, with staff being kind, helpful, and patient, whether for returns or obtaining shipping codes. The store is especially popular for copying and printing, with employees like Patrick receiving high praise for their professionalism and competence. Although the location can get busy during peak hours, the staff works diligently to assist everyone. Customers have had great experiences with team members like Logan, who ensure that valuable items are handled with care. Nina is noted for her helpfulness during notary services, although some customers feel the pricing for notary services could be better. Overall, The UPS Store #2161 is recognized for its excellent customer service and commitment to meeting the needs of its clients.
Employees were pretty clear about what I was supposed to do, and everyone else was patient and understanding.
February 2026
These guys have been great! I've been here twice now. Once in 23/25 to return a package and today 2/18/26, I picked up a package. Employees I've encountered have greeted me upon entering, were nice and asked how they can help. Both transactions have been less than 5 minutes. Basically, in and out in a jiffy!
February 2026
Every time I go into that particular UPS store, the workers are attentive, polite and diligent in dealing with me. It’s a good feeling.
