Verizon's authorized retailer, Victra, in Spokane, WA, strives to provide an exceptional customer experience. Their knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's staff for their expertise, helpfulness, and patience. They have assisted customers with various issues, such as phone problems, data transfers, and account changes, ensuring a smooth and efficient process. The store's customer service has been described as very personal and gracious, even in handling difficult situations. While one customer mentioned the repetitive Christmas music playing in the store, the overall feedback suggests that Victra Verizon provides a positive and satisfactory experience for its customers.
Jayvon was awesome! I came in to resolve an issue with figuring out how to move my service from Xfinity to Verizon and had a great time chatting with him and ended up leaving with a great new phone. He is so personable, friendly, kind,witty, and tech savvy. I had a great experience!
May 2025
Best Verizon store in the state of Washington. Love you you guys!
May 2025
Very nice. Explainwd everything to me as im not technologically advanced. Haven walked tbrough different options with me and was great!
