Boost Mobile at 5322 Pacific Ave. Ste B in Tacoma, WA, offers a wide range of the latest 5G devices and prepaid plans powered by the Boost Wireless Network. Customers can find great deals on new phones from brands like Apple, Samsung, Motorola, and more. The store is easy to locate with ample parking and typically provides quick, helpful service. Many customers have praised the staff for their professionalism, patience, and kindness, especially highlighting a representative named Jose for going above and beyond, even when busy. Long-term customers appreciate the reliable service, good internet connection, and the friendly, understanding agents who make upgrading and resolving issues simple. Some reviews mention personal loyalty of over 10 years, emphasizing satisfaction with customer service and the consistent experience. While most reviews are positive, there is some advice about avoiding certain Motorola phones, but overall, Boost Mobile is seen as a trustworthy and customer-focused business. Whether visiting for new devices, plans, or support, customers often leave satisfied and recommend the store to others.
The lady, whom I'm assuming is the manager, was very helpful with my upgrades. Activated my phone quickly and was courteous to other guests as well. Great job.
March 2025
It was easy to find -- lots of parking in a lot (not on street) I went arrived in the morning as first opened, and I was helped right away. The guy knew exactly how to solve my issue - and I was back out with a working phone very quickly
March 2025
I had a great experience. Jose was very helpful and a pleasure to talk to you. They will always get my business because they are very sweet and understanding. I’ve been with Boost Mobile for eight years. They had the iPhone my daughter been looking for. Thank you for your customer service highly recommend people to go... read full comment
