A bank should never lose its customer's money. But Umpqua does. Inept IT coupled with apathy to customer's rights to an assumption that Umpua is a professional institution. Since taking over Columbia, they simply dont care. Stay well clear of Umpqua.
June 2023
Went to Umpqua to close my account that I've had for 10+ years. Dotty was super friendly and helpful. Great customer service from Dotty.
January 2020
I will never again use their online moblie deposit! It can take four days to become available.
