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9:30AM - 5:30PM
628 E 60th St, Tacoma
Hardware Stores
“I called before my visit to confirm they carried what I needed, and the phone experience was great—both associates were helpful and kind. When I arrived, the cashier made sure I got every answer I was looking for. She didn’t know the answer to one of my questions, and I was ready to just guess, but she insisted on calling someone who had more knowledge about my situation.
The associate she brought in was incredibly helpful, knowledgeable, and really understood my needs. The associate who brought the items out to my truck was also exceptionally nice—he even loaded the bags into the bed for me.
I had been nervous about making this trip because I honestly had no idea what I needed, but every one of these associates made me feel comfortable and taken care of. I’m truly grateful for their help.”
“Came to the base to do some installations, only to find out kits had mismilled screws 3000 plus. Being new to area I went to Fastenal out of name recognition no luck. Could not tell me where to go. So stopped at a O'Reilly's they told me about Tacoma screw
Went to the Olympia location Jared found what I needed but that location only had 200 but found another 800 at the Tacoma location so grabbed those as well and they had the rest of the order two days late. Before I could write this review I had another bunch of kits missing specifically nuts and screws
They again saved the day it me enough to get thru the day with more coming in tomorrow.
Jared, Brady and especially David !! He really when above and beyond to meet our needs, to find what I needed and get it to me and follow thru with all communications and status updates.
And Sarah help out today big time
Thanks again, I'm sure I'll be back before this is all over”
“By far the best customer service I've experienced in years. James was incredibly knowledgeable and helpful. I will definitely be back and would recommend Brookdale to anyone. Prices are competitive and they offer a military discount on lumber unlike the big box store down the road.”
“Always a great experience down at the fife BFS location! Counter crew is very knowledgeable regarding all their products followed by the fast service of drivers in the yard!”
“We love Westgate Ave Hardware. They are friendly, helpful, quick to serve. Recently I needed help on a birthday gift for my husband. The team at Ace went above and beyond to help me get everything exactly right, exactly in time. And they did it with joy!”
“Purchased a vinyl window (custom order) wasn't sure what to get exactly but, the representative (Sarah Nolan) was wonderful and explained the difference between the windows and their fit in the opening. I received the window within 2 weeks. I also purchase lumber and pellets from Gray. They have great customer service always.”
“I didn't know what I needed to make the changes that my new fuel pump needed. I needed to go from a stiff metal tubing to a flexible USCG approved tube. I needed all the fittings as well due to the changes. I spent 2 hours at 3 different local chain parts suppliers, they were useless, and I'll never get that time backI went to Williams, Bill had it figured out and sent me on my way in less than 15 minutes. It is so nice to be able to go somewhere that has knowledgeable people working to take care of customers.Thanks, Bill! Thanks, Williams!I'll be back”
“Great store and the employees go out of their way to help you. Not everybody can afford top-name brand tools, but at Harbor Freight, you can afford the tools to get the job done right!”
“Very nice and helpful people. I had a lot of questions and they answered them so I could understand what I needed and what I was buying without trying to sell me stuff I didn’t want or need. I bought 2 bottles and a regulator, they had them in stock for a very reasonable price. Also they are open on the weekends. I will definitely be back. It’s worth the 30 minute drive.”
“I was able to rent an auger they had 2 in stock. Apparently, you can't reserve heavy machines online as it showed nothing for Sat rentals. So I just called in and they opened at 6am. Victor was very helpful gave me the run down of the machine and got me out in no time. Thank you so much, Victor!”
“Amazing customer service! Helpful and professional when I had questions and solved my issues in seconds and provided advice. Only giving five stars because I can’t give out more!”
7AM - 4:30PM
2650 E Bay St, Tacoma
Hardware Stores
“The service was fantastic. The 3 gentlemen I interacted with We're kind , courteous And helpful with ideas with my project.. The customer service couldn't have been any better.”
“Aaron always helps me and gets me what I need. And that's why I continue to shop here. I come from Port Orchard, so it's a little bit of a drive, but they usually have what I need or can help me find it.”
“Today was my first visit to McLendon and I was so impressed with the service. I had a list that included things in 4 different departments and there was someone to walk me through each one to help me pick out the correct items. Plus I needed a 33" x 16" board that they found for me in the scrape pile. I'm a very happy customer and will never going wondering through those other stores again.”
“This is one of the best saw shops that I've worked with over the years in multiple towns/cities in the PNW in multiple production shops. They are the easiest to work with, their customer service is truly impeccable. Great service for your blades and awesome customer service. I cannot say it enough how much I'm happy I took a chance and tried out Superior Saw, after our last saw shop was difficult to work with and decided to look for an alternative. If you're looking for a saw & supply shop right now, this is your place.”
“Having manufacturing issues with a Kohler product requiring multiple returns. Eric at Rosen’s is very knowledgeable and providing great customer service. Give this guy a raise!”
“Wow! I spent over an hour at Lowe’s and Ace Hardware trying to find a bolt for my bike rack (M8 or 9 X 120-140) - their bolts were disorganized, the staff didn’t know anything, and I couldn’t find the metric size and length I needed. I ended up with the closest English size bolt but it wouldn’t fit. An older employee whispered to me to go to Tacoma Screw and I am so glad I did. I walked in, showed the guy at the counter what I needed, he walked back, and in a minute had it for me. He even saved me a trip to return the English size bolts, washers & nuts at Lowe’s because he took them in exchange for what I was buying. I also found the coolest quick release drill bit holder - now the bits will not pop out while I’m working.”
“My daughter locked herself out of her bedroom we tried everything to get it open. Decided to call for help.He showed up the manager and got the door open. It was a Schlage so it took a bit to get open. We are very happy for the service.Quick visit and we can get back to life.”
“Best place around to get roofing materials, and some of the best prices. Mark up front is very helpful, he's been around roofing since I started roofing 25 years ago. So he knows roofing inside and out. Allot of roofers forget about convoy, but if you don't atleast give them a call, you will never know, if you can get a better deal. So make sure, if your tired of your current supplier,call Convoy. They also have the best loaders, they will go the extra mile, to get you loaded up, it's better than most suppliers, where they hate there job, and could care less about getting your truck loaded. So is a breath of fresh air, too see that. Thank you Convoy, and all the hard workers you have”
7:30AM - 4PM
9311 47th Avenue SW, Lakewood
Hardware Stores
“Nice people quick to unload if the 2 receiving docks are empty can not park here security @ night will have u leave so do this @ your own risk but you have been now warned.”
“Great people! Every now and then I need special order for my DIY projects and this place always got my back. They get back to me quickly with prices! A big shout out to Precious at the front desk who is always so helpful!!!!”
“I wish I remember the persons name that works in lumber there, maybe Jessie (working Easter)? EXCEPTIONAL CUSTOMER SERVICE - patient, got me a cart, helped select my plywood and cut it.I hate shopping because sometimes I feel people are working and not genuinely helping you. He helped me. Not that it matters but if it helps get him accolades, the gentleman was deaf. You're lucky to have him Home Depot!”
8AM - 4:30PM
1020 Puyallup Ave, Tacoma
Hardware Stores
“I don't usually shop at this particular home. Depot, but I do appreciate their tool department because they actually took care of business. It's much better than what it used to be. So I'm grateful, but the consistency, with all home depots, is this it's really difficult to find someone that's helpful with some knowledge.Anymore, mainly because a lot of the people that had that knowledge are no longer working there.So they need to learn a lot more about what they're doing before they do it, or maybe you guys should consider hiring semi.Retired contractors that no stuff and make it worth our while to go to work for you.”
“A great addition to the neighborhood! Easy to get to, plenty of parking, great selection of tools, gloves, construction stuffs and a friendly staff to boot! The showroom is not open to the public right now due to Covid 19 but employees are there and grab stuff for you. You can also call ahead and they'll bring it out.”
“I wish I remember the persons name that works in lumber there, maybe Jessie (working Easter)? EXCEPTIONAL CUSTOMER SERVICE - patient, got me a cart, helped select my plywood and cut it.I hate shopping because sometimes I feel people are working and not genuinely helping you. He helped me. Not that it matters but if it helps get him accolades, the gentleman was deaf. You're lucky to have him Home Depot!”
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“Went in to look for kitchen light. Found some stuff. Also looked at bathroom sinks and cabinets. Have brought stuff from them before. And have been very pleased”