Video Only in Tacoma is highly regarded for its friendly and knowledgeable staff who provide exceptional customer service. Customers appreciate how staff members, including Corey, Kyler, and Dwayne, take the time to answer questions, explain different TV options, and guide customers through the purchase process. The store offers a wide selection of TVs, with models arranged by size and helpful diagrams to clarify differences between LED arrays and technologies like OLED and QLED. Many reviews highlight the store’s competitive pricing, often beating big retailers like Costco, Best Buy, and Amazon, especially when trade-ins are involved. Customers also mention receiving discounts and trade-in credits that make their deals even better. The staff’s patience and expertise leave customers feeling confident in their choices. With over 20 years of loyal customers, Video Only is praised as the go-to place for TV needs, providing better service and value than larger stores. Overall, they are highly recommended for anyone looking for a great selection, expert advice, and excellent prices.
