“I have been shopping the Renton Home Depot since they've opened and I really enjoy the people there out of service and the selection of product. I'm so glad I don't have to drive down to southcenter which is way too busy of a location to get in and out of, especially since they're close to the Costco. Thank God for the rent location”
“Very nice place. Very friendly people work there. Prices is lower than anyone has in local. Will come back again. Thank you Pavel for service and helping me .”
“My husband purchased me a two man inflatable hot tub to place inside of our home. I do not have a bathtub in my unit but I love me a hot bath. For Christmas and my birthday gift I received a Aleko hot tub. I am so in love with it. It’s perfect size perfect for me in every way I use my hot tub at least once a day if not more. It is so relaxing and comfortable and perfect for all my needs. I could not be happier and would recommend this item to everyone. I have not had any troubles or problems with it at all. It’s going on 3 months now. I fall in love with everyday. Thank you”
“As someone who does a lot of DIY work around the house, I rely on Home Depot constantly. This location never lets me down — great selection of tools, lumber, and building materials at competitive prices. The pro desk is incredibly helpful and the curbside pickup saves me so much time. Highly recommend to homeowners and contractors alike!”
“Customer service was good, but they sold me a damaged board and wouldn’t allow me to return it. It is partially my fault. I told them to go ahead and put it in my truck but instead of noting and siting the the damage cus I was in a hurry even though it was only 2 days ago I was in a rush and just went about my day. Until I seen the extent of the damage when unloading. when I went to make the return they acted as if that never occurred. And said no, I could not make the return and there would be no other compensation. Well, I understand this is partially my fault. Some type of compensation would’ve been appropriate. I did not even receive a discount on the item that I purchased. There needs to be a better system for damaged goods so that the customer is screwed in the process. Not happy with this outcome whatsoever, and I truly feel like they could’ve done better and can do better in future situations
Update: a manager did go back and research that the damage did occur and It got approved and moved through. They credited the damage. This is a sufficient outcome. While I think this could have been resolved better in the moment. I do think that situations where your selling a product that may be unreturnable due to its damaged nature should be cited and either sold for a lower price or noted for easier returns. I think this once again was a sufficient outcome I thank you to the team for coming back and taking care of this situation.”
“Brianna provided us with outstanding customer service at Lowe’s! She went above and beyond to help us with artificial grass and several other items we needed after we hadn’t been able to get the help we needed previously. She was patient, knowledgeable, and determined to make sure we found everything. Brianna is a wonderful asset to Lowe’s, and we truly appreciate her exceptional service. Thank you, Brianna!”
“I'd like to comment on the positive service I received from Micky and Luis at the Normandy Park location earlier this week.
I visited the showroom looking for a composite decking material that would accent some other areas on my property but wasn't sure which color/brand/style to go with. First Micky showed me the selection of products that were in stock and went over the differences between the textures and installation methods. We went through about 12-15 different ones to find the right accent material that would go with my design idea.
Once we landed on the product she gave me the ticket and Juan came out to take care of my order. He confirmed the material before cutting the 20' sticks into 10' sections to be easier to transport.
The whole transaction was smooth and a nice interaction from the customer service pros at Dunn Lumber.
Thanks again guys and we'll see you on the next project!”
“Great having a new Home Depot this close. Convenient and easy. Update. I am always on the lookout for a good deal. Their clearance items are spread out, disorganized and hard to find but I have gotten some really good deals”
“The kindness of the staff here is unmatched! Courteous and knowledgeable, the kind folks working here make it a pleasure to stop in for the necessities as well checking out new options.”
6:00 AM - 9:00 PM
24050 Pacific Hwy S, Kent
Home Improvements
“In a world that focuses on the negative I would like to tell Lowes that their store in Midway Kent store has customer service that cannot be matched. David in paint should get recognition for gold star bend over backwards service. I purchased 5 gallon paint cans that are very heavy. He loaded them for me onto a flatbed and shook them and was genuine in his service. As I was checking out I asked for help out and a very nice young man who was going to clock out for the day stopped came over to help take the large flatbed to my car. He smiled and chatted with me and put all the cans in my car with a smile and took the flatbed back for me. This kind of service should be recognized and if you are looking for trainers you have some great ones to consider in that store. Thank you for such great service! Keep up the Great Work!!”
“We were looking for faucets for a remodel & found Chown by accident. I’m so happy we did! Kayla was super helpful in helping us navigate the myriad choices, she is knowledgeable, responsive and a straight-talker.”
“I purchased a carpet to have it installed from home depot. The brand was hom solution. The quality of the carpet from hom solution brand was excellent but the team was a hard one to deal with.
Adelle and her team at the flooring department at home depot helped expedite and had my back dealing with the third party installers. They even went above and beyond to offer compensation for the trouble we had to get it installed.
Despite of the trouble my wife and I went through I would go back there again knowing home depot has excellent services.”
“This was my first time trying curbside pickup, and it went well. However, I feel like I'm spending way too much money at this place. It would be nice if it could go back to being Kmart and Food Giant; I feel like I spent less there.”
“I am very grateful for the excellent service provided by Damaris; she greeted me right from the parking area and took me straight to the tool I needed.
Thank you, Damaris, for your efficiency and professionalism.”
“Jim in the paint department was an absolute life saver today. I limped in covered in paint spray and desperate for a better plan to finish the project I was in the middle of. He did a fantastic job of talking me through an array of options, including the pros and cons of each, and I left with a $30 solution that actually worked. You can't beat informed, professional, support. Next time I need something, this Home Depot is at the top of my list. Thank you, Jim!”
“On Thursday I saw one of the highest level of customer service I've seen in my life from an employee named Melody. She was by herself at the self-checkout lane and it was crowded with customers. A Russian old man that doesn't speak any English at all have her occupied at the water tank area, at the same time 3 out of 4 of the customer in the checkout lane where waiting for employee assistance. The old man dragged it long enough that I can already see the level of impatient on the other customer's faces. I can tell one of them is already mad and is ready to complain as soon as she returns. After the old man was helped out, I watched Melody returns to the self checkout lane with zero frustration on her face, instead she approached the customer that seems the maddest with a smile warm enough that it's impossible for anyone to explode on. None of those customer ends up giving her any problems and I watch the lane gets emptyed out under the help of her professionalism.”
“I was looking a wheeler for moving. It was close to the closing time so I did not expect someone could help me but Jerome suddenly came and helped me to find the right product. At the checkout the price was different than what it is at the shelf. He came in person with his hand device to show to the cashier and helped to fix the price. He did excellent customer service above and beyond. It was great shopping experience. Thank you Jerome!”
“Great clean home Depot. Plenty of parking. Friendly staff. Tons of options for anything related to homes. This place has it all! They even have equipment rentals, which we've taken advantage of many times.
Prices are a bit high but that's everywhere.
Recommended!”
“Customer service was amazing. They tried helping me out with as much as they could. I was unable to return my item that I was trying to return because they had been more than 90 days that I had it sitting on my dash next time I must get in and return it as soon as possible and not be carrying it around all summer.”