“First time that I have purchased sneakers where they are fitted for my feet. Process was excellent. Aaron was the Fleet expert that performed the fitting process and provided the shoes to select from. He made the time to ensure that I selected the right inserts and best shoes to fit my feet. Left with new sneakers and two pair of inserts.”
“Foot Traffic is one of the best places to have an awesome foot fitting experience. I decided to start training for a half marathon and noticed I had incredible pain on the outside of my feet. I bought running shoes from Dick’s, felt good in store, thought I had the right one. Turns out the shoes I purchased were not right for me. When I got to Foot Traffic, I told them my story and the associate quickly went to work. He answered all my questions. I went through the fitting process and all the issues I had started to make sense. With the info he gathered he was able to bring out a bunch of pairs to figure out which one would fit me best. I was able to pick one that I was able to try in store so I didn’t have the same issue as I did with Dicks (this isn’t a knock on Dicks, just rather what you get with this process). The best part was this fitting was free. I thought this was going to be an extra charge to get fit which I would have paid anyway but I was in shock that this is how they do it. If you’re looking to get a new pair of shoes, walking/running this is the place to do it. I will continue to get my running supplies through Foot Traffic.”
“I recommend this store based on the service I received from Maryanne. Although they did not have a shoe that met my particular needs, she measured my foot and showed me a few styles, then suggested a specific style in my size available at one of their other locations. She offered to have it transferred to the shop or to have it held for me there. I appreciated her friendliness and professionalism.”
“This review is honestly a couple of years overdue. I recently came back to the area and visited a different When The Shoe Fits location and received the same level of excellent service. That experience reminded me that I never reviewed this Fishers Landing location, even though this is where they originally earned my trust. It didn’t feel right reviewing the newer experience without giving this store the credit it deserves. I’m someone who is extremely slow to trust any business, especially when it comes to something like footwear where comfort, support, and durability actually matter. This location earned that trust the right way—through professionalism, knowledge, and genuine service. The first thing that always stood out to me was how clean and well-kept the store is. Every time I walked in, it was immaculate. You’re greeted right away, and instead of being left to wander like a typical shoe store, the process is guided. It reminded me a lot of working in mattress sales—where the questions being asked may seem casual, but they’re actually helping the salesperson narrow down exactly what you need. I recognized that immediately, even if I don’t know the shoe industry the way they do. They took measurements of my feet and asked the right kinds of questions to understand my needs. I have Army-related injuries and mobility limitations, so I needed something very specific: darker shoes that could pass in a business casual setting but still be comfortable enough for daily wear without aggravating my feet or ankles. I also needed something durable—not a flimsy shoe you can twist in half—but I’m not out running miles every day either. They brought out multiple options across different price points and explained why each one might work for me. While they did mention add-ons like premium socks or inserts, it never felt pushy. I made it clear I was already spending around $200 on shoes and couldn’t stretch further, and they respected that. They explained the benefits, left the door open, and moved on. That matters. One thing I expected but didn’t see was a more advanced gait analysis setup, but honestly, the salesperson’s experience made up for it. You could tell she knew what she was doing and had helped a lot of people before me. The biggest thing for me, though, was trust. This didn’t feel like a place trying to upsell me or take advantage of me. It felt like a place trying to get me into the right product. Coming from Las Vegas, where it often feels like businesses assume the worst, that difference is huge. I trusted them enough that I delayed replacing worn-out shoes for months just so I could come back to a When The Shoe Fits location. That should tell you everything you need to know.”
“SHOP LOCAL over online – I visited the store the first time and was assisted by Jeremy. He was great and provided fantastic service. I ordered a pair of Shop Moc Oxford. When they came in, I went in to pick up and purchased another pair of Loggers – thanks, once again, to Jeremy's great service. Same great shoes but an infinitely better experience to patronize the local store over just ordering online.”
“Showed up to get a new pair of slip ons but they didnt have the ones I wanted Crystal and Drew helped me customize a pair and they will be shipping them to me. Thanks again guys.”
“Allison was super sweet and very helpful with getting me work shoes and trouble shooting the payment problems we were having. Thank you!! I hope she gets the praise she deserves!”
“What an amazing store! Not only a fun shopping experience with darling fashions, but great service and help with styling. I absolutely love every item I purchased. Thank you!”
“So thankful for Rylie and Jesse for helping me out and being so kind and friendly, they helped me find the perfect clothes and now I feel so much more confident with myself :)”
“Our teenage daughters love this store! It's always a pleasure to shop here. Customer service at this Journeys location is always professional and super friendly. We would like to thank Rose for her topnotch assistance.”
“I found some decent deals here. The store was well organized and clean. Friendly staff and various selections from different brands, including designer ones. Overall, I think it is a great Macy’s location to visit.”
“I ordered two pairs of boots last September (2019), a classic hiker and a summer hiker. I am a professional geologist and avid backpacker and have had life-long issues with debilitating blisters. I received the boots in late spring, also experiencing some of the delays and communication issues of recent reviews (hence 4 stars instead of 5). But persistence paid off. Both pairs have been heavily used this summer and fall and it makes such a difference having boots that fit my misshapen feet properly. Bottom line: The boots are great--six stars! And Aurel and Alex are conscientious craftsmen. I wish they attended to the business side a little better. I desperately want them to be there when I need my next pair!”
“This is a good store to find top rated name brand shoes, or gear from your favorite sports team. I like to buy gifts here for the sports fans in my family. Great hat’s and shoes.Store has a lot of merchandise and the staff here is friendly.”
“Jessica was very helpful with everything! She got me the correct sizes and the best deals that I had with my account!! Thanks for making my shopping experience easier and quick!”
“Tillys was a pretty nice shopping experience. I found a couple of gifts, and I enjoyed walking around the store looking around. There are so many good deals and plenty of unique accessories and clothing. The people there are really nice and friendly, very helpful. I recommend checking it out.”
“I shop here often and the entire team is amazing!! They are very attentive, friendly and helpful and always find everything i’m looking for! My favorite store in the mall! They always have new clothes out and a great selection of trendy fashion (including tons of Brandy Melville)”
“I was surprised Toy R Us is there. I thought they’re going out business long time ago. Toy price isn’t bad. I know Macy’s decided to many store will be closed. But we like to go to Vancouver Mall and Macy’s.”
“They didn't have what I wanted in stock so they ordered it to be shipped to my house. I didn't know they would do that, but they offered. Same price. No hassle. Can't do better than that!”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.