The Verizon store in Vancouver offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or choose to order online for convenient pick-up, free 2-day shipping, express lockers, or same-day delivery where available. Reviews highlight the store’s friendly, professional staff who are knowledgeable and helpful. One customer praised a representative named Gideon for his expertise in setting up a new phone, while another commended Jeremy’s assistance with voicemail setup. A manager named Amanda was recognized for resolving a complex account issue efficiently after months of trouble. The staff’s excellent service and preparedness often exceeded customer expectations. While some customers experienced issues with their business services, such as unreliable 4G internet and fax lines, they appreciated the ease of returning equipment and the professionalism of the staff. A customer using Verizon 5G at home reported no problems with their internet connection. Overall, Verizon’s Vancouver store is known for its helpful staff, smooth appointment process, and quality customer service, making it a convenient choice for mobile and internet needs.
I was an emergency and Craig could not have been more helpful and kind. I lost my phone and he helped me! They are lovely
July 2025
Craig is the man to see! Kept our business when we were trying to switch and ended up with new phones and a watch with just the price to pay taxes the day of! He was very nice and patient with us we spent easily 2 hours there and a million questions that were answered and helpful! We love Craig
June 2025
The woman that works there is great at customer service.
