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“The manager Brandi was great. She knew so much and explained everything so clearly to me. Will always come to this store & to her. Thank you for hiring someone that actually cares to help!!”
“My dude John here at the TOWN CENTER VERIZON had me in and out 15 minutes if that! Thanks for the great customer service and if you’re a Verizon customer in the area and need help do yourself a favor and don’t go to Kanawha City Verizon, Go see John for your Verizon needs !”
“We came into the Kanawha City store to replace my iPhoneX. It had been a good phone. I had it almost 6 years! It was time for a new phone though. Rob Grim is an excellent sales consultant. He answered all our questions and explained the options and available deals and discounts without being pushy. He has a great sense of humor. We are long-time AT&T customers, and we were pleased that we could get deals too on a new phone. Rob made it a very pleasant experience on a late afternoon on Mother's Day Sunday.”
“Came here after a different location literally refused to help and these guys are the best. Fast service, right to the point, and even provided me options for there othere services that i appreciated. Will go to this location always”
“On 05/31/2024 I went in to get a SIM card issue resolved. Raresha (the manager) was very helpful and efficiently got the SIM card replaced and operational for me. Boost Mobile at 163 Court St is a professional operation.”
“T-Mobile is the best phone service and internet service hands down!! $50 for unlimited fast speed internet is a steal. If you don't have service with them, you should !”
“If you shop this store ask for Summer. She is a very knowledgeable sales lady and she takes the time to explain everything to you. She is excellent! She didn’t receive commission on my sale and she still took time to explain everything and helped me with my phone. To me that’s excellent service! It wasn’t about commission it was about the customer. That doesn’t happen often in retail these days. If you want great service ask for Summer.”
“I was having issues with my phone and the sales person managed to determine that my phone had not been updated in over 3 years.
Seems to have helped with dropped calls.”
“I been a customer for many years with Cricket and recently my phone stopped wanting to charge. I had a really rough day at my work and my partner did too, Thomas who worked at this location was able to answer all my questions and his overall spiritual energy and friendliness uplifted our spirits. I recommend this location.”
“Best experience, fast, multitasker & nice. Andrew. D is awesome ? he went above and beyond to help me. This guy took pride in his job and he is over qualified. Thanks to Andrew for making this process buying new phone and keeping my number and doing it all for me in hour. I would recommend Andrew to anyone buying phones and transferring your old phone and number, well for anything that has to do with phones and etc.”
“There was this sweet young lady that helped me with my transaction and not only was she friendly, but she was also quick. She took care of me and 2 other customers simultaneously. I was very impressed. ?”
“David and Kianna were the ones that helped me get a new phone after i broke mine, and they were very helpful. Very polite and professional. They also got my phone ordered and i was out the door all within 15 minutes. Highly recommend this location over ANY other one in this area . i had a bad experience at other locations , i was almost ready to switch providers but they single handedly changed my mind”
12:30 - 6 PM
3000 Charleston Town Center, Charleston
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“It looks so much different than it did back in the day. I saw a sign on the side briefly about demolition. I haven’t kept up with any details on what’s happening to the mall lately. The inside looks great with stories of Charleston covering up what used to be stores that are now gone.”
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“I'd had an issue with the charger port on my phone for a while which was getting worse, and was sure I was going to have to replace it. I took it to Unplugged; they gave me a couple of options, and suggested trying the less expensive one of cleaning the port first. That took care of it and it's working with no problem! I was in and out in no time! The guys were great and provided excellent customer service at a great price! Very pleased!”