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“I love Ace Hardware every time I go in I need help and they are right there to help you with great customer service. You don’t have to look and look for a person to help you.
Thank You Ace Haedware for your great customer service”
“Old school hardware store. Love the fact that they have just about anything you can imagine. If you’re in a pickle and need some supplies fast, this is the local place to check out. Staff is very friendly and helpful as well.”
8AM - 6PM
4567 E Rockton Rd, Roscoe
Hardware Stores
“Dave did an excellent job putting a new tire on my lawnmower's rim on such a short notice. I'm very thankful that he recognized the situation I was in and took the time to get it done right away.”
“I like shopping here. Has alot of candy and bagged nuts. Not real expensive. They replaced my auto battery that had a 3 year warranty on it and went dead after 3 years. So I had a good experience there.”
“After all the pieces fell out of my key fob while I was trying to change the battery, I went straight to Ziegler‘s Ace Hardware. A young woman named Savannah put my key fob back together like a simple puzzle. She was very talented young woman and I was so so appreciative of their service. Thrse new owners of this Ace Hardware store are phenomenal.”
“Needed some round grill grates that nobody seemed to have for Memorial Day grilling. Had already been to several stores. Finally went to local Home Depot. Found one Weber grate right away. But the slot for the other was empty. Friendly staff person saw me milling around and asked if he could help! Unsolicited. Wow! Showed him the second grill grate size. He immed went to get a huge step ladder. Grill grate was not located in the first place way up high where he initially looked. Was on the other side, again way up high. This was a lot of work. It required moving that huge ladder from elsewhere and then again on site there. (He had been unboxing in another aisle beforehand.)He cheerfully brought down the second larger grill grate, asked if I needed anything else. Thanked him for his help. Thought I might browse a bit. Clearly this Home Depot is decked out.Decided to look for lighter fluid. Price was amazing! Strangely it was about half of the local, big box, discount store. (Hmm.) Got one. Will return the much more expensive big box version. (And they had zero round grill grates in their store.)Accomplished a lot, in a hurry, very pleasant shopping experience! Amazing.And FYI, I use a rollator. It hurts and is tiring to ambulate. The thoughtful, unsolicited assistance from this young man today was heart-warming. Truly appreciated.”
“I just wanted to share how incredibly positive my recent experience was. I have honestly never had such great service in a store like this before. What started as a pretty big problem was handled so smoothly that it ended up being only a minor inconvenience once they took over and then solved the issue completely.
Because of this experience, you’ve earned my business for the long run. I truly appreciate the care, professionalism, and effort your team showed.
A huge shoutout to Chris, Savannah, Trinity, and Ashley for going above and beyond and making this such a memorable experience. Thank you all again!”
“Menards is my go-to for just about any kind of building supplies, cleaning supplies, or odds and ends. Best prices and close to home. The big orange store used to be my go to, but if you have a question, good luck finding an employee at the orange store. And if you do, that employee has no knowledge. Menards is the way to go.”
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“Outstanding customer service on Sunday, Feb 1st. I was looking for a tool for a set screw in a light fixture. I could not identify it. A very helpful employee who was working behind the paint desk looked at the set screw (which was clear and micro) and identified it immediately, took me over to the specific tool, we tried it, and it worked. His confidence, knowledge and keen eyesight saved the day with the major project I was working on. A 5 min trip in and out had me back in business fast! 5 star service each and everytime I go there! I wish I recalled his name but sadly I do not!.”