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“I purchased my first pair of loafers at this store and the customer service was fantastic. Will W was extremely helpful, knowledgeable, and patient while helping me find a pair that fit my style and very wide feet. I would definitely buy more loafers from him and Allen Edmonds.”
“I ordered a pair of shoes online from Goodmiles Running Company that I couldn't find anywhere else. They were very quick to ship & arrived well packaged & in perfect condition. Unfortunately the shoes were too tight for me so I did have to return them, but they made the whole process very quick & easy! Although the shoes didn't work for my slightly wider feet, I will definitely check here next time when I order again. I would recommend these folks to friends & family in the market for athletic / running shoes!”
“Meronica was the absolute BEST! She was extremely gracious and friendly, helping me find some great clothes, and even offered to help us order items they didn't have in stock, all without any pressure to buy. If you go to this great store and find Meronica working there, you've hit the customer-service jackpot.”
“Craig provided top notch customer service in helping me find a good pair of walking shoes. I was in and out rather quickly. I also recieved a hand written post card from Craig and it was so sweet. I have never had a store send me a post card before and it was so thoughtful. Really great customer service at Stans - they go the extra mile. If they could, they would probably also walk the extra mile with you in your new shoes! :)”
“We visited this store and found several great things. Compression socks, slippers, orthotics and shoes. The young man helping us tracked down a pair of shoes in my size at another store and the entire staff was engaging and helpful. Nice experience.”
“I had a fantastic experience at this massage place! The prices were very reasonable, the facility was spotless and well-maintained, and the massage itself was incredible. The therapist was skilled and attentive, leaving me feeling completely relaxed and refreshed. Highly recommend for anyone looking for a good massage at a great value!”
“I had a delightful experience in the Brookfield Vionic store. Devonee was wonderful! She went above and beyond in assisting me to find me a comfy low heel shoe for a very important occasion -my son’s wedding. She showed me a good variety and opened my eyes to other possibilities. Unfortunately I am
presently dealing with plantar fasciitis, 4 months post hip replacement so a good shoe was a must. Also it was my first time in this store and I am sure to return. Thank you, bionic and a thumbs up to Devonee”
“The associates at Loft are thee best! Shout out to Sumaiya at Brookfield square location EXCELLENT customer service!!! Keep up the great work!!!⭐️⭐️⭐️⭐️⭐️”
“In contrast to what some of the negative reviews report, I’ve had a good experience - possibly because I don’t consider it the job of retail workers to treat me like a best friend? I’ve always received the treatment I think can be expected (employees have always been polite, gotten me a dressing room promptly, answered my questions, rung me out without issue, etc.)
What has also happened every time I’ve been in this store is this: there is invariably some customer with elaborate needs occupying the full attention of at least one associate, be it with a baroque labyrinth of return and exchange requirements, a need for the associate to act as their dedicated shopping buddy, or some other request I honestly cannot imagine making. Just now, I was at the register beside a woman literally accusing the poor employee checking her out of some kind of fraudulent charge. So, if I had to guess, I’d wager that some of the one-star reviews may come from customers with expectations far exceeding what I think the average shopper would hold.
Rant over. Shop here if you like Free People. This store is totally fine.”
10AM - 8PM
17300 W Bluemound Rd #300, Brookfield
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“The store is very big and well organized, I went to pick up online order. It was hassle free. Once we enter the store, the pick up section is left side. The staff was friendly.”
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“This is one of the last true all service running stores left in the Milwaukee area. Sales staff is knowledgeable and helpful. I feel they are in tune with local races and running events. The store is well stocked, and can get most items in a reasonable timeframe.”