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“Called the Belleville post office about our upcoming move and seeking advice about post office box and forwarding our mail-- they were super helpful, took time with my questions and offered a great solution. Very helpful!!!”
“I noticed that an incoming package from out of the country had been marked to return to sender, I called the office and they were very pleasant and incredibly helpful in locating and rerouting the package to the correct location.
(The error was the sender's fault for combining 2 addresses, not the Post Office)”
“Ms. Kim is the great person working at this location she has assisted us with all the necessary information she’s super kind and helpful.
I suggest management to promote her to next level and increase her pay she deserves all the credit for her hard work and commitment.
She feels empowered to make sure to meet your expectations.”
“This is a great USPS location with a convenient kiosk for prepaid labels (you can get a receipt just like at the front counter). If the dropbox is full, you can place the package on the desk after scanning it at the kiosk.
The staff here are friendly and move through the line as quickly as possible.
There is plenty of free parking in the parking lot.”
“I ordered 24 croissant sandwiches for pick up on Sunday and they were a crowd pleaser. Everyone enjoyed the variety and freshness. Thanks for saving the day and my daughter's birthday party!”
“I moved to a new place and after a few weeks I still was not receiving any of my mail at my new home, regardless of whether it was forwarded or addressed directly to my new home. Creating a Service Request online was unhelpful; it was closed one day later without resolving my problem and they never reached out with any questions. Minus 1 star for that frustrating experience.
However, I went in person and the carrier was very helpful. They went into the mail room to investigate and found that the previous owner had placed a mail hold, and hand delivered all my wrongfully held mail. I was in and out in under 10 minutes.”
“Lately I have been absolutely thrilled with the absence of wait times and the customer service I received from clerk number 21. I did fill out their survey that they always ask you about but today when I inquired if she had heard about it, she said she had not and that they did not inform her of the positive review I left. I’m sure reviews that bring up issues of concern. Those employees are not notified. I would hope that the post office does also inform their employees of the positive reviews we leave. Either way the East Side post office is a good choice contrary to my experiences at the west side.”
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“Was buying cigars for my gfs father. The person that assisted me was not only helpful, she was knowledgeable with cigars. Helped me pick out a nice set. My future father in law loved them all. Going back to buy some more.”